Medical Assistant Phlebotomist PRN

Valor Healthcare, Inc.•Lincoln Park, NY

14d•Onsite

About The Position

Valor Healthcare is seeking a certified or registered Medical Assistant Phlebotomist to provide per-diem, as-needed services at its Community Based Outpatient Clinic in Kingston. The role provides prescribed medical treatment and personal care to patients with diseases and injuries, as directed by a physician or mid-level provider. The Medical Assistant Phlebotomist collaborates with the core PACT Team—which includes a Primary Care Provider, RN, and Medical Assistant—and the expanded PACT Team, including family members or caregivers, VA, and community-based services involved in the patient care plan. Responsibilities include patient registration and support, phlebotomy and specimen handling, point-of-care testing and quality control, assisting with clinical procedures, maintaining accurate records, and performing reception and clerical duties as needed. The position requires a Medical Assistant certification, at least one year of relevant medical practice experience, and current valid BLS certification from the American Heart Association. Final compensation depends on relevant factors including experience, skills, certifications, and internal equity.

Requirements

Certification as a Medical Assistant; the position description also states that a certified or registered MA is required.
At least one year of relevant medical practice experience.
Current and valid BLS certification from the American Heart Association.

Responsibilities

Obtain two unique patient identifiers when registering, providing care, treating, or providing services to a patient.
Answer telephone calls courteously and promptly, relay messages, and take action to assist customers at the initial point of contact.
Record caller name, call time and date, full message, and return-call phone number when taking messages.
Ensure patients receive prompt and courteous attention at clinic visits and provide high-quality service to internal and external customers.
Complete and update patient information, eligibility verification, insurance data, and means-test co-payments at each visit; assist patients with paperwork.
Explain eligibility policies, guidelines, and regulations to patients, families, and significant others.
Schedule appointments in VISTA in accordance with applicable VHA outpatient scheduling directives and procedures.
Protect patient confidentiality and medical records, including electronic information, in accordance with applicable privacy laws, regulations, and policies.
Assist during patient visits, determine the nature of requests, and initiate action to complete patient processing.
Identify delays or problems in Veterans' processing for medical care and take appropriate action to resolve them.
Perform phlebotomy; prepare and label blood and urine specimens; complete laboratory paperwork; and package specimens for transport.
Perform and process proficiency testing.
Perform quality control for point-of-care testing as recommended by the manufacturer and ancillary testing coordinator.
Record temperatures of laboratory refrigerators, freezers, and blood collection storage rooms when required by the parent VAMC, and take corrective action for out-of-range temperatures.
Maintain and prepare laboratory test information and data, ensure proper completion for computer-system input, and complete medical records.
Instruct patients in preparation for laboratory, X-ray, EKG, and other procedures within the approved standard of care.
Measure vital signs and perform EKGs and other procedures as appropriate when ordered by a provider or delegated by an RN within the approved standard of care.
Prepare treatment rooms and patients for examinations as appropriate for the CBOC.
Document accurately, promptly, and completely in the medical record in accordance with appropriate standards of care.
Perform receptionist duties as needed.
Perform assigned clerical duties.
Prioritize patient care when workload fluctuates because of unexpected emergencies.
Interact with patients appropriately for their age and physical and emotional condition.