Medical Assistant (MA, EMT, CNA) / Patient Service Coordinator - Telehealth

Hartford HealthCare • Wethersfield, CT

1d • Remote

About The Position

Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role. Clinical/Administrative duties included but not limited to: Vitals, outside medication reconciliation, outside allergy reconciliation, screenings, patient history and virtual health. Conducts point of care testing including quality control and documentation. Assists providers with in-house procedures as needed. Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation. Floats to other offices based on business needs. Additional responsibilities and career advancement opportunities are available through a clinical ladder for Medical Assistants based on experience, skillsets, and certifications held.

Requirements

• Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.
• Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date.
• All required credentials to be maintained throughout employment.
• In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.

Nice To Haves

• Relevant experience or MA externship in a busy medical office preferred.
• EPIC EMR experience preferred.

Responsibilities

• Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education.
• Conducts point of care testing including quality control and documentation.
• Assists providers with in-house procedures as needed.
• Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation.
• Floats to other offices based on business needs.
• Accurately documents and communicates interventions and measurements, and communicates appropriately to health care provider.
• Covers the front desk based on business needs.
• Assists in the maintenance of equipment, supplies, and a clean and safe work environment.
• Checks equipment and supplies for expiration dates, electrical safety tags, intactness, and usability.
• Cleans equipment and stores it in its proper place.
• Reports equipment and supplies needing to be replaced or repaired to manager.
• Stocks rooms, carts, cabinets, etc. as assigned.

Benefits

• Medical, dental and vision coverage options
• Generous PTO to promote work/life balance
• Employee assistance and wellness programs include a strong focus on promoting mental health
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!
• Tuition Reimbursement up to $5,250.00 after six months of employment
• up to 40%25 tuition discounts with partnering institutions for colleagues AND dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees