Medical Assistant or Senior (Regional Orthopaedics)

UPMC•New Castle, PA
•$19 - $28•Onsite

About The Position

UPMC is hiring a Medical Assistant or Medical Assistant Senior for the Regional Orthopaedics team in New Castle, Pennsylvania. Travel to the Hermitage office may be required to support staffing needs. The position handles both back-office and front-office duties, with hours Monday through Friday, primarily during daylight hours. Evenings, weekends, and holidays are not required. Applicants are placed at the appropriate Medical Assistant Career Ladder title and salary based on their individual experience and education. The role supports patient care and clinic operations, including managing medical records, appointments, patient flow, exam rooms, supplies, and clinical documentation. Under physician direction and supervision, the Medical Assistant may administer injectable medications and vaccines when appropriate. The Medical Assistant position requires a high school diploma or equivalent, basic computer skills, and knowledge of medical terminology and examination, diagnostic, and treatment room responsibilities. The Medical Assistant Senior position also requires successful completion of a Medical Assistant or equivalent hospital program, a qualifying certification examination, or at least one year of patient care experience, along with demonstrated proficiency in three practice-category-specific tasks. CPR certification meeting AHA standards, including didactic instruction and a skills demonstration component, is required within 30 days of hire. Required clearances include Act 33, Act 34, and Act 73 FBI Clearance, each with renewal.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills and knowledge of medical terminology and examination, diagnostic, and treatment room responsibilities.
  • For the Medical Assistant Senior role: successful completion of a Medical Assistant Program or equivalent hospital program (LPN/RN/EMT), successful completion of a certification examination (AMT, AAMA, NAHP, NCCT, or NHA), or at least one year of patient care experience.
  • For the Medical Assistant Senior role: proficiency in three practice-category-specific tasks.
  • CPR meeting AHA standards, including a didactic and skills demonstration component, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 33 with renewal.
  • Act 34 with renewal.
  • Act 73 FBI Clearance with renewal.

Nice To Haves

  • Previous Medical Assistant experience is preferred.

Responsibilities

  • Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
  • Obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions as needed.
  • Schedule appointments and verify insurance coverage and patient demographics.
  • Prepare and manage charts, ensuring information is completed and filed appropriately; handle other front-office responsibilities as required.
  • Prepare patient rooms and set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between patient visits; follow scheduled maintenance programs and maintain appropriate records.
  • Manage supply inventory and restock exam and procedure rooms.
  • Check schedules and organize patient flow; accompany patients to exam and procedure rooms.
  • Assist patients with walking, transfers, dressing, specimen collection, and preparation for exams as needed.
  • Collect patient information and history, take vital signs, and perform screenings according to provider guidelines.
  • Relay instructions to patients and families.
  • Answer calls and provide pertinent information, including patient education as directed.
  • Perform phlebotomy, EKGs, and level-one labs; perform clinic procedures according to policy and procedure.
  • Assist physicians with procedures and document patient information in the medical record.
  • Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality and comply with UPMC policies and procedures.
  • Under physician direction and supervision, administer injectable medications and vaccines when appropriate.
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