Float Medical Assistant - Orthopaedics
About The Position
Duly Health and Care is hiring a Medical Assistant to provide clinical support in its East Region orthopaedics clinics, including Lombard, Westmont MOB, and Westmont Pasquinelli. The role supports physicians and advanced practice providers in delivering coordinated, patient-centered care and may involve working across orthopaedic locations according to patient volume, staffing, and operational needs. The position is full-time at 40 hours per week, Monday through Friday, with hours listed as 7:30 a.m. to 5:00 p.m. A $1,500 sign-on bonus is included. The Medical Assistant rooms patients, completes clinical intake and documentation, prepares examination rooms and patients, and assists providers with orthopaedic examinations, treatments, and in-office procedures within established scope, training, and competency. The role also supports follow-up care, referrals, imaging coordination, patient communications, and practice operations while maintaining patient confidentiality and safety standards.
Requirements
- High school diploma or GED.
- Completion of a Medical Assistant educational program, higher education courses in health sciences, or related experience.
- CPR certification, or willingness to become certified upon hire.
- Prior experience working as an MA, CMA, CNA, or EMT, or two years of prior experience working in a medical office assisting with patient care.
Responsibilities
- Room patients and complete clinical intake, including vital signs, medical history, medications, allergies, pain assessment, and accurate EMR documentation.
- Support physicians and advanced practice providers throughout clinic to promote efficient patient flow, timely care, and a high-quality patient experience.
- Prepare patients, examination rooms, supplies, and equipment for orthopaedic examinations, treatments, and in-office procedures; assist providers with procedures within established scope, training, and competency.
- Perform orthopaedic clinical support duties as trained and directed, including suture and staple removal and cast/splint support.
- Manage clinical responsibilities including patient messages, provider orders, referrals, imaging coordination, and follow-up care in accordance with established practice protocols.
- Communicate provider-directed instructions and follow-up information to patients and appropriately escalate clinical concerns or changes in patient condition.
- Maintain clean, organized, and appropriately stocked examination and clinical areas while adhering to infection prevention, safety, and regulatory standards.
- Complete accurate and timely EMR documentation while maintaining patient confidentiality and HIPAA compliance.
- Collaborate with physicians, advanced practice providers, clinical staff, front-office teams, and other care team members to support coordinated patient care.
- Provide clinical support across orthopaedic locations based on patient volume, staffing, and operational needs.
Benefits
- Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
- Mental health benefit at no cost.
- Employer-provided life and disability insurance.
- $5,250 tuition reimbursement per year.
- Immediate 401(k) match.
- 40 hours of paid volunteer time off.
- Culture committed to community engagement and social impact.
- Up to 12 weeks of parental leave at 100% pay, subject to eligibility requirements.
- Financial benefit for adoption and surrogacy for non-physician team members, subject to eligibility requirements.
- $1,500 sign-on bonus.
- Additional compensation may be available through shift differentials, bonuses, and other incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
