Medical Assistant Oncology

Banner Health•Phoenix, AZ

7d•Onsite

About The Position

The Medical Assistant in Oncology supports oncologists and nursing staff in delivering patient care and coordinating the medical oncology clinic’s operations. The role assists with administrative tasks, clinical procedures, and care coordination to support patient comfort and a positive patient experience. The position works under the direct supervision of providers and interacts with patients, families, clinicians, staff, and external health care contacts. The position prepares patients for examinations and treatment, assists providers with examinations and minor procedures, coordinates appointments and related care, supports medical-record and billing documentation, and maintains clean and functional patient-care areas. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., or four 10-hour shifts. The stated work shift is day.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification, such as RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (test administered after 7/1/2017 only), or NCMA with current NCCT membership.
BLS certification.
Certification or additional training must meet Meaningful Use requirements.
Strong computer skills, including ability to use medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other measurements, chief complaints, and pain scores as appropriate; report indications of a change in condition to the clinician.
Assist providers with examinations and minor in-office procedures, including measuring blood pressure, respiration, heart rate or pulse, and temperature; performing phlebotomies, ear irrigation, and EKGs; and acting as a chaperone when needed.
Use universal blood and body-fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients; support clinicians as a resource; and administer medications as permitted by policy or direction.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate, timely information for billing.
Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments according to procedures; follow manufacturer recommendations and OSHA guidelines for hazardous substances; and perform or coordinate equipment maintenance and repairs.
Order supplies as directed and stock patient-care areas; handle medication-related ordering and tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families.