Medical Assistant - Neurology - FT - Days - $2,500 Sign on Bonus - MPG - Pembroke Pines

Memorial Healthcare

1d•Onsite

About The Position

Performs routine clinical and administrative duties in support of assigned area or office. Responsibilities include following up on reported issues, assisting with service recovery, maintaining equipment and medical supplies, managing in-basket messages and patient phone calls, rounding with patients to ensure an excellent patient experience, and assisting with patient assessments and treatments under supervision. The role also involves obtaining and documenting patient vital signs, history, and medications, performing basic diagnostic procedures and specimen collection, activating My Chart accounts, ensuring Telehealth connectivity, performing administrative duties, reviewing and documenting Social Determinants, providing education and resources, monitoring patient condition changes, documenting patient care, providing discharge instructions, recognizing and seeking help in emergent situations, and reviewing patient charts to ensure all necessary information is available for appointments.

Requirements

Graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification; or have six (6) months of patient care experience.
BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program.

Responsibilities

Follows-up on reported issues and assists with service recovery.
Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting.
Maintains examination areas.
Manages and facilitates all in-basket messages and patient phone calls.
Rounds with patients in practice to ensure Excellent Patient Experience is met.
Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments.
Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray/room set-up.
Activates My Chart Accounts.
Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
Reviews and documents Social Determinants.
Provides education and resources as needed.
Monitors and communicates changes in patient condition.
Documents patient care provided.
Provides discharge instructions and follows-up with patient as needed.
Recognizes and seeks help in emergent situations.
Reviews patient charts to ensure imaging is available and all pertinent information is obtained to maximize appointment.