About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. The Medical Assistant performs routine clinical and administrative duties in support of assigned area or office. Memorial Healthcare System is dedicated to improving the health, well-being, and quality of life of the people entrusted to their care. This unwavering commitment to their service vision makes the difference and is the foundation of The Memorial Experience. They describe their approach as 'Deeper Caring. Smarter Healthcare.' 'Deeper Caring' involves stories about miracle babies, lives saved through sheer determination, and the comforting kindness of others, advocating for the family’s best interests and caring for them in body, mind, and spirit. For their employees, 'Smarter Healthcare' means constantly improving how they deliver care, whether through new technology, a streamlined process, or a cutting-edge program leveraging their system strengths. This service vision is integral to their culture today and what they strive to be tomorrow. They invite individuals to share in the Memorial Experience – where touching lives, lifting spirits, and healing the human body is their profession’s greatest privilege and reward.

Requirements

  • Graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, or six (6) months of patient care experience.
  • Possess Medical Assistant Registration or Medical Assistant Certification.
  • BLS American Heart E-Card (BLS AHA ECARD) or BLS Cert American Heart_non ecard (BLS AHA) from American Heart Association.
  • Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Responsibilities

  • Manages and facilitates all in-basket messages and patient phone calls.
  • Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting.
  • Maintains examination areas.
  • Follow-up on reported issues and assists with service recovery.
  • Activates of My Chart Accounts where appropriate.
  • Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
  • Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments.
  • Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Round with patients in practice to ensure Excellent Patient Experience is met.
  • Reviews/Documents Social Determinants.
  • Provides education/resources as needed.
  • Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
  • Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.
  • Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
  • Monitors and communicates changes in patient condition.
  • Documents patient care provided.
  • Provides discharge instructions and follows-up with patient as needed.
  • Recognizes and seeks help in emergent situations.

Benefits

  • $2,500 Sign on Bonus
  • Equal opportunity employer committed to workplace diversity
  • Veteran’s Preference to former military, reservists and military spouses (including widows and widowers)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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