Medical Assistant/NCT

NextCare•Carrollton, TX

About The Position

The Medical Assistant/NCT provides patient care services in the back-office setting to meet patients' specific needs. The role performs clinical back-office duties and radiology tasks within the scope of practice, applicable company policies and procedures, and relevant state radiation rules and regulations. The employee assists providers with exams and procedures under direct supervision, observes and communicates changes in patients' conditions, and follows standing orders and medication-dispensing policies. The position also performs moderate-complexity clinical laboratory testing across authorized disciplines, such as chemistry, hematology, and urinalysis, in accordance with the laboratory's COLA-approved standard operating procedures. Responsibilities include quality control and calibration, maintaining inspection-ready records, participating in competency assessments and proficiency testing, processing specimens and recording results in the Laboratory Information System, and promptly notifying the attending Texas healthcare provider of critical results. The employee is expected to follow clinical, safety, infection-control, quality-assurance, laboratory accreditation, and regulatory requirements; participate in education programs and meetings; and complete assigned duties. Employees are expected to cross-train and may be assigned front-office functions, back-office functions, or both, depending on clinic staffing and business needs.

Requirements

  • High school graduate.
  • Graduate of an accredited radiology school and/or equivalent experience.
  • Current state radiology certification where required or a national radiology license.
  • Current healthcare professional-level CPR certification issued by the American Heart Association, American Red Cross, American Safety Health Institute, or National Safety Council.

Nice To Haves

  • Recent experience in an emergency department, urgent care, or another clinical setting.

Responsibilities

  • Perform radiology duties within the applicable scope of practice, company policies and procedures, and state radiation rules and regulations.
  • Perform back-office clinical duties as defined by the applicable Skills Competency Checklists.
  • Comply with established policies and procedures, objectives, quality-assurance programs, and safety, environmental, and infection-control standards.
  • Observe and communicate changes in patients' conditions to the provider on duty.
  • Assist providers with examinations, procedures, and other direct patient-care processes under direct supervision.
  • Participate in completing the Daily Checklist and perform assigned tasks needed to maintain compliance with federal and state regulations.
  • Participate in education programs and attend required meetings.
  • Follow standing orders and dispense prescriptions and medications according to policy.
  • Follow laboratory and clinical accreditation guidelines and requirements.
  • Treat patients and coworkers consistently with the NextCare Mission Statement, Vision, Values, and Performance Standards.
  • Perform other related duties as assigned or described by company policy.
  • Perform authorized moderate-complexity clinical testing, including testing in disciplines such as chemistry, hematology, and urinalysis, according to the laboratory's COLA-approved SOP manual.
  • Execute and document daily instrument calibrations, track quality control, and take corrective action for out-of-range values before reporting patient results.
  • Maintain orderly, verifiable, audit-ready records of pre-analytical, analytical, and post-analytical activities for COLA inspections.
  • Participate in documented competency assessments covering all six CLIA-mandated elements, semiannually during the first year and annually thereafter.
  • Test and document blind proficiency-testing samples in the same manner as patient specimens and follow anti-commingling regulations.
  • Accession, process, and centrifuge specimens; evaluate sample integrity; and accurately enter data into the Laboratory Information System.
  • Recognize critical, life-threatening results and promptly follow notification protocols to the attending Texas healthcare provider.
  • Adhere to company policies and serve as a role model in doing so.
  • Cross-train and perform front-office and/or back-office functions as assigned based on clinic staffing and business needs.
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