Medical Assistant/NCT

NextCare•Carrollton, TX

About The Position

Provides patient care services in a back-office setting to meet patients’ specific needs. Performs radiology duties within the scope of practice and applicable NextCare policies, procedures, and state radiation regulations, along with clinical duties defined by skills competency checklists. The role supports providers with examinations, procedures, and other direct patient-care processes under direct supervision; observes and communicates changes in patient condition; follows standing orders; dispenses prescriptions and medications according to policy; and performs duties necessary to maintain regulatory compliance and clinic operations. The position also performs moderate-complexity clinical testing in authorized laboratory disciplines in accordance with the laboratory’s COLA-approved standard operating procedures. Responsibilities include instrument calibration, quality-control tracking and corrective actions, maintaining audit-ready records for COLA inspections, completing required competency assessments and proficiency testing, processing specimens and entering results into the Laboratory Information System, and promptly notifying the attending Texas healthcare provider of critical results. The employee may be cross-trained and assigned front-office, back-office, or both functions according to clinic staffing and business needs.

Requirements

  • High school graduate.
  • Graduate of an accredited radiology school and/or equivalent experience.
  • Current state radiology certification where required, or a national radiology license.
  • Current healthcare professional-level CPR certification issued by the American Heart Association, American Red Cross, American Safety Health Institute, or National Safety Council.
  • Ability to meet the physical demands of the role, including lifting and/or moving up to 40 pounds.

Nice To Haves

  • Recent experience in an emergency department, urgent care, or another clinical setting.

Responsibilities

  • Perform radiology duties within the scope of practice and in accordance with NextCare policies, procedures, and applicable state radiation regulations.
  • Perform back-office clinical duties as defined by applicable Skills Competency Checklists.
  • Comply with established policies and procedures, objectives, quality-assurance programs, and safety, environmental, and infection-control standards.
  • Observe and communicate changes in patients’ conditions to the provider on duty.
  • Assist the provider with examinations, procedures, and other direct patient-care processes under direct supervision.
  • Participate in the Daily Checklist and complete assigned tasks needed to maintain compliance with federal and state regulations.
  • Participate in education programs and attend required meetings.
  • Follow and comply with standing orders.
  • Dispense prescriptions and medications according to policy.
  • Follow laboratory and clinical accreditation policies and requirements.
  • Treat patients and coworkers consistently with the NextCare Mission Statement, Vision, Values, and Performance Standards.
  • Perform moderate-complexity clinical testing across authorized disciplines, such as Chemistry, Hematology, and Urinalysis, in accordance with the laboratory’s COLA-approved SOP manual.
  • Perform and document daily instrument calibrations, track quality control, and take corrective action for out-of-range values before reporting patient results.
  • Maintain orderly, verifiable, audit-ready records of pre-analytical, analytical, and post-analytical activities for COLA surveys.
  • Participate in documented competency assessments semiannually during the first year of employment and annually thereafter, covering the six CLIA-mandated elements.
  • Test and document blind proficiency-testing samples as patient specimens and comply with anti-commingling regulations.
  • Accession, process, and centrifuge specimens; evaluate sample integrity; and accurately enter data into the Laboratory Information System.
  • Recognize critical, life-threatening results and promptly follow notification protocols for the attending Texas healthcare provider.
  • Perform other related duties as assigned or described by company policy.
  • Adhere to company policies and serve as a role model for policy compliance.
  • Remain available for cross-training and assignment to front-office or back-office functions, or both, based on clinic staffing and business needs.
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