Medical Assistant/NCT

NextCare • San Antonio, TX

1d

About The Position

The Medical Assistant/NCT provides patient care services in a back-office setting to meet patients’ specific needs. The role performs radiology and clinical back-office duties within the scope of practice and applicable company policies, state regulations, competency checklists, and accreditation requirements. Under direct supervision, the employee assists providers with examinations, procedures, and other direct patient care processes, observes and reports changes in patient condition, follows standing orders, and dispenses prescriptions and medications according to policy.

The position also performs moderate-complexity clinical testing in authorized disciplines, such as chemistry, hematology, and urinalysis, following the laboratory’s COLA-approved procedures. Responsibilities include instrument calibration and quality control, maintaining audit-ready records for COLA inspections, participating in competency assessments and proficiency testing, processing specimens and recording results in the Laboratory Information System, and promptly notifying the attending Texas healthcare provider of critical results.

The employee is expected to follow company policies and quality, safety, environmental, infection-control, laboratory, and clinical accreditation standards; participate in education programs and required meetings; complete assigned checklists and duties that support regulatory compliance; and treat patients and coworkers in accordance with the company’s mission, vision, values, and performance standards. Employees may be cross-trained and assigned to front-office or back-office functions, or both, according to clinic staffing and business needs.

Requirements

• High school graduate.
• Graduate of an accredited radiology school and/or equivalent experience.
• Current state radiology certification where required or a national radiology license.
• Current healthcare professional-level CPR certification issued by the American Heart Association, American Red Cross, American Safety Health Institute, or National Safety Council.

Nice To Haves

• Recent experience in an emergency department, urgent care, or another clinical setting.

Responsibilities

• Perform radiology duties within the scope of practice and in accordance with company policies and applicable state radiation rules and regulations.
• Perform essential back-office clinical duties as defined by the applicable Skills Competency Checklists.
• Comply with established policies and procedures, objectives, quality assurance, safety, environmental, and infection-control standards.
• Observe and communicate changes in patients’ conditions to the provider on duty.
• Assist providers with examinations, procedures, and other direct patient care processes under direct supervision.
• Participate in the Daily Checklist and complete assigned tasks needed to maintain compliance with federal and state regulations.
• Participate in education programs and attend required meetings.
• Follow standing orders and dispense prescriptions and medications according to policy.
• Follow laboratory and clinical accreditation policies and requirements.
• Perform authorized moderate-complexity clinical testing in accordance with the laboratory’s COLA-approved SOP manual.
• Perform and document daily instrument calibrations, quality control tracking, and corrective actions for out-of-range values before reporting patient results.
• Maintain orderly, verifiable, audit-ready records for pre-analytical, analytical, and post-analytical activities in support of COLA surveys.
• Participate in documented competency assessments and proficiency testing in accordance with applicable requirements.
• Accession, process, and centrifuge specimens; evaluate sample integrity; and accurately report data in the Laboratory Information System.
• Recognize critical results and follow immediate notification protocols with the attending Texas healthcare provider.
• Treat patients and coworkers consistently with the company’s mission, vision, values, and performance standards.
• Perform other related duties as assigned or described by company policy, including cross-trained front-office or back-office functions as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED