Medical Assistant (Mental Health) - Penobscot Community Health Center

Penobscot Community Health Center•Bangor, ME

4d•Onsite

About The Position

Are you a Medical Assistant with a passion for supporting individuals on their mental health journey? At PCHC, we’re looking for a compassionate, empathetic Medical Assistant to join our integrated care team at Penobscot Community Health Center. In this role, you’ll play a vital part in delivering high-quality care and support to patients seeking mental health services. You’ll work side-by-side with dedicated teams of providers in a collaborative environment where every role makes a difference. If you’re ready to make a meaningful impact and grow in a mission-driven organization, we’d love to hear from you—apply today! All externally hired medical assistants will receive a $3500 sign on/retention bonus! Collaborative culture, career growth opportunities, and much more! Find out more from our current PCHC MAs and Clinical Supervisors: https://www.youtube.com/watch?v=3odqQB-Ykf8

Requirements

High school diploma or equivalent required.
Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
Initial and maintained Certification is highly encouraged and supported.

Nice To Haves

Graduate of an accredited program for Medical Assistants, or CMA- Certification by the AAMA, or RMA- Certification by the AMT, or CCMA- Certification by the NHA. Or prepared to certify within 60 days of hire.

Responsibilities

Demonstrate empathy, strong communication, and sound clinical judgment while supporting patients and care teams.
Assist providers with patient care, treatments, and clinical decision-making to ensure smooth, high-quality visits in a primary care setting that supports the whole person.
Conduct chart reviews, manage medication refills, and support pre-visit planning and other clinical requests.
Room patients, maintain exam spaces, administer medications and vaccines, draw blood, and process labs under provider direction.
Support adherence to quality standards and help implement best practices across the clinic.
Collaborate across clinical and administrative teams to enhance patient experience and clinic workflows while ensuring patients feel heard and respected.