Medical Assistant/ Medical Secretary - Neurology

Beth Israel Lahey Health • Cambridge, MA

8d • $21 - $28 • Onsite

About The Position

Join a collaborative outpatient Neurology and Sleep Medicine practice in a dual role supporting both patient care and front-desk operations. You will room patients, obtain vital signs, complete medication reconciliation, support patient flow, and assist with scheduling, check-in, phones, Epic work queues, and prior authorizations. This position does not perform phlebotomy, injections, EKGs, or office procedures.

Requirements

• High School diploma or GED required.
• 0-1 years related work experience required.
• Ability to navigate at a basic level within web-based applications.

Nice To Haves

• Bachelor's degree in Health Science preferred.
• License Medical Assistant Certificate preferred.
• Registration Certified Nursing Assistant preferred.
• Certificate 1 EMT Basic License preferred.
• Certificate 2 Phlebotomy Certificate preferred.
• Certified Medical Assistant

Responsibilities

• Welcome and room patients for Neurology and Sleep Medicine appointments
• Obtain and document blood pressure, height, weight, and other vital signs
• Review and update medication and allergy information
• Complete medication reconciliation for each patient
• Ask required screening questions, including fall-risk and health history questions
• Communicate the reason for the visit, abnormal vital signs, and relevant patient information to the provider
• Help manage patient flow and communicate delays
• Maintain clean, stocked, and organized exam rooms
• Support medication and radiology prior authorization processes
• Document completed work accurately in Epic
• Check patients in and out
• Schedule appointments and coordinate follow-up care
• Answer incoming telephone calls and route messages
• Work within Epic In Basket and assigned work queues
• Verify and update patient demographic and insurance information
• Communicate professionally with patients, families, providers, and colleagues
• Maintain patient confidentiality
• Assist with coverage in other specialty practices when needed

Benefits

• The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED