Medical Assistant/Medical Office Administrator
About The Position
LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Alberta & Ontario). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals. Our growing team is looking for a Medical Assistant/Medical Office Administrator who can work for us on a permanent full-time basis supporting our LMC Ottawa clinic (4100 Strandherd Drive, Ottawa).
Requirements
- Previous experience as a Personal Support Worker, Medical Laboratory or Pharmacy Technician.
- Previous experience as a Medical Assistant (MA) or Nurse.
- Experience working in a medical office environment.
- Proficient in medication review.
- Proficient knowledge of Electronic Medical Records.
- Sound knowledge of medical terminology.
- Proficient computer and typing skills.
Responsibilities
- Prepares the patient for the provider’s evaluation, which includes but is not limited to: documenting medical history, measuring vital signs, and recording the information in the patient's chart appropriately.
- Reviews the patient’s medication list for accuracy, and records patient’s social and medical history in the Electronic Medical Record (EMR).
- Coordinates the flow of patients within the clinic to ensure the efficient use of the facility and the providers’ schedules.
- Ensures that patient’s required investigations are available and liaises with medical facilities or by means of electronic software.
- Promotes comprehensive and coordinated patient care by ensuring that the patient has access to, and is aware of, the entire LMC multidisciplinary team.
- Prepares the examination rooms with necessary medical and office supplies.
- Downloads various diabetes devices.
- Attends required departmental and companywide meetings.
- Assists with various administrative duties, as assigned.
- Individuals in this position will be cross trained by other departments to be able to assist them should the need arise.
- Performs check-in and check-out duties
- Manages phone calls, voicemails and patient emails
- Maintains providers' schedule including confirming, scheduling and provider templates.
- Reviews and updates patient's health records.
- Coordinates the patients' visits across LMC's multidisciplinary services.
- Ensures that patients' required investigations are available and liaises with medical facilities or by means of electronic software.
- Assisting with scheduling referrals and diagnostic service appointments for all patients.
- Uploads Faxes and Scans in a timely manner.
- Addresses patients' concerns or inquiries.
- Handles incoming and outgoing mail, and shipments.
- Maintains and orders the office and medical supplies, materials, and equipment.
- Responds to physician-assigned tasks and inquiries.
- Processes patient's accounts receivables and payable (credit card, debit, and cash payments).
- Completes third party forms and letters in compliance with legal requirements.
- Attends required departmental and companywide meetings.
- Assists with various administrative duties, as assigned.
- Medical Assistant support, as needed.
- Individuals in this position will be cross trained by other departments to be able to assist them should the need arise.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
