Medical Assistant (MA) or LPN- Family Practice

Advocate Health and Hospitals Corporation • Franklin, WI

3d

About The Position

The Medical Assistant or LPN supports patient care in a family practice setting, working within the applicable scope of practice and following policies, procedures, and competency requirements. The role includes preparing patients for visits, assisting providers with ordered procedures, completing laboratory and point-of-care testing, administering medications and vaccines, and performing other clinic and patient-support duties. The employee must provide age-appropriate care and communicate effectively with patients and the care team.

This is a full-time position scheduled for 40 hours per week, Monday through Friday, with no weekends or holidays. The stated daily schedule is Monday 8:15 a.m.–6:00 p.m., Tuesday 7:30 a.m.–1:00 p.m., Wednesday 7:15 a.m.–4:30 p.m., Thursday 7:30 a.m.–4:30 p.m., and Friday 6:30 a.m.–3:15 p.m. The pay range is $21.85–$32.80 per hour.

The position requires frequent movement and physical activity, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders. The employee must be able to lift 35 pounds without assistance. Patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available. The role involves frequent exposure to mechanical, electrical, chemical, and blood/body-fluid hazards, and protective clothing and equipment must be worn as needed.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying alternative experience/training as specified by division: structured clinical military training documented by DD214 or EMT in Greater Charlotte and Wake Forest; or two years of verifiable full-time Medical Assistant experience within the last five years in IL/WI and Floyd & Navicent divisions.
• Current American Heart Association BLS certification is required in Greater Charlotte and Wake Forest; IL/WI and Floyd & Navicent require AHA BLS for Healthcare Providers within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where specified for Greater Charlotte and Wake Forest.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to perform the physical activities and meet the lifting, sensory, and hazard-related conditions described for the role.

Nice To Haves

• Relevant Medical Assistant certification from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA, as applicable to Wake Forest requirements.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

• Provide patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining specialty-specific training and competency.
• Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
• Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Administer medications and vaccines safely, following the rights of medication administration.
• Perform additional duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment and clean instruments and equipment appropriately.
• Ensure equipment and supplies are in working order and work areas are appropriately stocked.
• Provide care appropriate to the ages and developmental needs of patients served, in accordance with departmental policies and procedures.
• Operate equipment necessary to perform the job and perform other related duties as assigned.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Potential premium pay, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED