Medical Assistant (MA) or LPN- Family Practice

Advocate Health•Franklin, WI

5d•$22 - $33

About The Position

The Medical Assistant (MA) or LPN supports family practice clinical operations by providing patient care within the Medical Assistant scope of practice, following applicable policies and procedures, and maintaining specialty-specific training and competency. The role performs patient rooming and visit tasks, assists providers with ordered procedures, completes laboratory and point-of-care testing duties, and safely administers medications and vaccines. The position also supports clinic operations through communication, teamwork, equipment and supply readiness, and other duties as assigned. The role provides age-appropriate care by applying knowledge of growth and development across the life span and interpreting patient information in relation to age-specific needs. The position requires frequent sitting, standing, walking, lifting, and other physical activity, and involves frequent exposure to mechanical, electrical, chemical, and blood and body-fluid hazards. Protective clothing and equipment must be worn as needed. This is a full-time, 40-hour-per-week position, scheduled Monday through Friday with no weekends or holidays. The listed pay range is $21.85–$32.80 per hour. Benefits eligibility is indicated.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training or EMT training where specified by division. In IL/WI and Floyd & Navicent divisions, two years of verifiable full-time Medical Assistant experience within the last five years may substitute for program completion.
Current American Heart Association BLS certification is required in Greater Charlotte and Wake Forest; IL/WI and Floyd & Navicent require AHA BLS for Healthcare Providers certification within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment where specified for Greater Charlotte and Wake Forest.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment and at least one other team member are expected when available.
Functional speech, vision, hearing, and touch, with ability to use fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

Medical Assistant certification from an accepted organization is listed for Wake Forest: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain required training and competency for the specialty.
Perform rooming and visit tasks, including taking vital signs, medication reconciliation, collecting medical history, reviewing health maintenance and allergies, and conducting screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing according to CLIA standards.
Safely administer medications and vaccines while following the rights of medication administration.
Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train to perform specialty- or clinic-relevant duties within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are working and stocked.
Provide care appropriate to patients’ ages by applying life-span growth and development knowledge and following departmental policies and procedures.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.