Medical Assistant Limited X-Ray

GoHealth Urgent Care • Charlotte, NC

2d • Onsite

About The Position

The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care. The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

Requirements

• High School Diploma or equivalent (required)
• Medical Assistant experience required
• Basic Life Support (BLS) required (American Red Cross or AHA)
• Limited Practice Radiographer certificate (required)
• One of the following Medical Assistant certifications is required: CCMA – Certified Clinical Medical Assistant (NHA), CMA – Certified Medical Assistant (AAMA), NCMA – National Certified Medical Assistant (NCCT)
• Knowledge of urgent care and medical office workflows
• Strong multitasking and time management skills
• Excellent interpersonal, written, and verbal communication skills
• Service‑oriented mindset with strong patient focus
• Proficiency with MS Office and electronic medical record systems
• Ability to work collaboratively in a fast‑paced clinical environment

Nice To Haves

• Graduate of a Medical Assisting program (preferred)
• Experience performing x‑rays preferred

Responsibilities

• Perform limited x‑ray procedures as permitted under North Carolina regulations
• Properly position patients and apply radiation safety and shielding protocols
• Perform x‑rays of: Upper extremities, Lower extremities, Chest
• Communicate x‑ray results to Medical Providers in a timely manner
• Complete daily equipment checks, quality assurance, and documentation
• Troubleshoot radiology equipment issues and submit service requests as needed
• Register patients and collect required documentation and insurance information
• Verify insurance eligibility and collect co‑payments
• Schedule appointments and coordinate referrals
• Answer phones and respond to patient inquiries
• Prepare patients for examination and collect medical histories
• Measure and record vital signs
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)
• Communicate patient flow and care needs to providers and team members
• Maintain accurate documentation within the EHR
• Conduct patient courtesy call‑backs
• Perform opening and closing procedures, including cash reconciliation
• Maintain cleanliness and organization of clinical and front‑desk areas
• Stock exam rooms and clinical spaces
• Monitor inventory levels and submit supply requests
• Check expiration dates and ensure proper storage
• Perform other duties as assigned by leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED