Medical Assistant Limited X-Ray

GoHealth Urgent Care•Rogers, AR

15d

About The Position

The Medical Assistant with X-Ray provides collaborative support to medical providers, radiologic technologists, and patients through patient care, organization, and communication. The role performs limited-capacity X-rays and reports results to medical providers. Work must be accurate, high quality, and timely, in support of the organization’s mission and values. The position is affiliated with Joint Ventures and is part of Center Operations. It reports to the Manager, Regional Operations or On-Site Manager, and may receive assignments from the Manager, Regional Operations, Team Leader, or On-Site Manager. It supervises no positions. The role performs X-ray services under the direction of a clinical provider, using established procedures and safety protocols for patients from newborn to elderly. It also supports registration, patient preparation and rooming, point-of-care testing, supplies and exam-room upkeep, records maintenance, reception and administrative tasks, and equipment quality assurance and maintenance. Other duties may be assigned.

Requirements

Active LMRT (Limited Medical Radiologic Technologist) or LLRT (Limited License Radiologic Technologist) credential, verified by the American Registry of Radiologic Technologists.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
High school diploma or equivalent.
Knowledge of medical office management systems and procedures.
Excellent time-management skills and ability to multitask and prioritize work.
Social perceptiveness and service orientation.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Graduate of a Medical Assistant Program.
Medical Assistant experience.
Experience performing X-rays.

Responsibilities

Perform limited X-ray services as needed under the direction of a clinical provider, following established procedures and safety protocols.
Position and protect patients during X-ray procedures and report results to medical providers.
Register patients; obtain required paperwork and insurance documentation; verify insurance and eligibility; process co-pays; and schedule appointments.
Coordinate provider referrals to specialists and answer patient questions about care and status.
Inform technical staff about patient flow and prepare patients for examinations, including verifying information, recording medical history, and confirming the reason for the visit.
Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; complete order sheets, monitor inventory, and check expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls; collect and sort incoming and outgoing mail; maintain reception; and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions for daily equipment controls and calibration; maintain QA/QC logs; troubleshoot breakdowns; perform preventive maintenance; and submit repair tickets as needed.
Perform other duties as assigned.