Medical Assistant Learner

Fairview Health Services•Rosemount, MN

About The Position

The Medical Assistant Learner performs medical assistant tasks and responsibilities while studying toward a Medical Assistant Diploma, within the limits of current training. Work is guided and overseen by a Lead Medical Assistant and Clinic Manager. The learner may assist a Physician and Advanced Practice Professional with procedures and treatments as trained and directed. The role may include administrative duties such as patient check-in and check-out, scheduling referrals and follow-ups, filling out forms, mailing correspondence, obtaining signatures, and directing phone calls. The Medical Assistant Learner adheres to safety standards, policies, procedures, and practice guidelines; promotes teamwork with the health care team; maintains complete, timely, and accurate clinical documentation for each patient; and looks for opportunities to improve processes and workflow. After successfully completing the Medical Assistant program, the goal is to transfer into a Medical Assistant position with the organization. The position and school are scheduled to start in early January 2027.

Requirements

Upon job offer, be eligible for admission or enrollment in the Medical Assistant Diploma Program at Rasmussen University, the partner education institution selected by Fairview; proof of enrollment may be requested.
Maintain full-time enrollment and passing grades in coursework.
Have basic business office and computer skills.
Demonstrate exceptional customer service, professional public relations and communication skills, and the ability to prioritize and manage fluctuating workloads while working independently.
Focus on customer service and patient experience in every interaction; work effectively as a team member to provide exceptional care; use critical thinking skills; embrace change; and engage in ongoing process improvement.
Have the aptitude to keyboard and use computer programs.
Be flexible to work at various locations and times.

Nice To Haves

Basic clinical knowledge.
Knowledge of medical terminology.
Basic Life Support certification from the American Heart Association or Red Cross within 90 days.

Responsibilities

Perform medical assistant tasks and responsibilities within the limits of current training.
Assist physicians and advanced practice professionals with procedures and treatments as trained and directed.
Perform administrative duties, which may include patient check-in and check-out, scheduling referrals and follow-ups, filling out forms, mailing correspondence, obtaining signatures, and directing phone calls.
Adhere to safety standards, policies, procedures, and practice guidelines.
Promote teamwork with all members of the health care team.
Maintain complete, timely, and accurate clinical documentation for each patient.
Look for opportunities to improve processes and workflow.