Medical Assistant Learner

Fairview Health Services•Eagan, MN

12h

About The Position

The Medical Assistant Learner performs medical assistant tasks and responsibilities while studying toward a Medical Assistant Diploma, within the limits of current training. Work is guided and overseen by a Lead Medical Assistant and Clinic Manager. The learner may assist a Physician and Advanced Practice Professional with procedures and treatments as trained and directed. The position may also include administrative duties such as patient check-in and check-out, scheduling referrals and follow-ups, completing forms, mailing correspondence, obtaining signatures, and directing phone calls. The learner is responsible for following safety standards, policies, procedures, and practice guidelines; promoting teamwork with the health care team; maintaining complete, timely, and accurate clinical documentation; and looking for opportunities to improve processes and workflow. Upon successful completion of the Medical Assistant program, the goal is to transfer into a Medical Assistant position with the organization. This position, along with school, starts in early January 2027.

Requirements

Upon job offer, be eligible for admission or enrollment in the Medical Assistant Diploma Program at Rasmussen University, the education partner selected by Fairview; proof of enrollment may be requested.
Maintain full-time enrollment and passing grades in coursework.
Have basic business office skills and computer skills.
Demonstrate exceptional customer service, professional public relations and communication skills, and the ability to prioritize and work with fluctuating workload while working independently.
Demonstrate a focus on customer service and patient experience, effective teamwork, critical thinking, adaptability to change, and engagement in ongoing process improvement.
Have the aptitude to keyboard and use computer programs.
Be flexible to work at various locations and times.

Nice To Haves

Basic clinical knowledge.
Knowledge of medical terminology.
Basic Life Support certification from the American Heart Association or Red Cross within 90 days.

Responsibilities

Perform medical assistant tasks within the limits of current training.
Assist a Physician and Advanced Practice Professional with procedures and treatments as trained and directed.
Perform administrative duties, which may include patient check-in and check-out, scheduling referrals and follow-ups, completing forms, mailing correspondence, obtaining signatures, and directing phone calls.
Adhere to safety standards, policies, procedures, and practice guidelines.
Promote teamwork with all members of the health care team.
Maintain complete, timely, and accurate clinical documentation for each patient.
Look for opportunities to improve processes and workflow.