Medical Assistant - Lead

E.N.T. Specialty Partners•Woodbridge, VA

1d•Onsite

About The Position

This is a full-time position for an experienced Medical Assistant - Lead. The role involves both clinical and administrative responsibilities, focusing on patient care, supporting physicians, managing clinic workflow, and leading a team of medical assistants and clinical support staff. The position requires a high school diploma or equivalent and offers opportunities for professional development within a healthcare setting.

Requirements

High school diploma or equivalent required
Minimum of 3–5 years of medical assistant experience, preferably in ENT or another specialty practice
Prior leadership or supervisory experience preferred
Strong knowledge of medical terminology and clinical procedures
Experience with EMR systems and Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work efficiently in a high-volume clinical environment

Nice To Haves

Certified or Registered Medical Assistant preferred

Responsibilities

Room patients and obtain vital signs, medical histories, medication lists, and chief complaints
Assist physicians and advanced practice providers with ENT examinations and procedures
Prepare and maintain exam and procedure rooms
Perform clinical tasks including injections, ear lavages, specimen collection, dressing changes, and point-of-care testing as permitted by state regulations
Assist with in-office procedures such as nasal endoscopy, cerumen removal, allergy testing, and minor surgical procedures
Sterilize instruments and maintain infection control standards
Educate patients on medications, treatment plans, post-procedure care, and follow-up instructions
Process prescription refills, referrals, prior authorizations, and lab results
Support medical assistants and clinical support staff
Coordinate daily clinic workflow to maintain efficiency and patient flow
Train and onboard new employees on office procedures and EMR documentation standards
Monitor staff performance and provide coaching when needed
Serve as a liaison between providers, clinical staff, and office management
Ensure compliance with OSHA, HIPAA, and clinic policies and procedures
Assist with scheduling coverage and resolving workflow issues during busy clinic hours
Maintain adequate clinical supplies and coordinate inventory management
Document accurately in the electronic medical record (EMR) system
Manage patient messages, phone calls, and provider requests in a timely manner
Support quality improvement initiatives and patient satisfaction efforts
Assist with chart preparation and provider schedules