Lead Medical Assistant

CenterWell • Nashville, TN

22h • Onsite

About The Position

The Lead Medical Assistant is the first contact for patient care. Responsible for administrative responsibilities in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment. The Medical Assistant performs clinical responsibilities. These responsibilities include discussing symptoms and obtaining vital signs. They also include medication and vaccine administration, and phlebotomy. Additionally, responsibilities involve collecting specimens and performing diagnostic screening tests. Other responsibilities include sterilizing and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and external vendors. These decisions include coordinating work activities and monitoring progress towards schedules/goals. Often, you will oversee work of others and be the primary administrative owner of a main process, program, product, or technology. The Medical Assistant has advanced knowledge, contributes to process improvement, delivers in-depth training, and provides advanced guidance/mentoring to other Medical Assistants.

Requirements

• Certified or Registered Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• High school diploma or equivalent
• CPR Certified
• Local Travel is required, mileage reimbursed.
• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Nice To Haves

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS
• Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Responsibilities

• Discussing symptoms and obtaining vital signs.
• Medication and vaccine administration.
• Phlebotomy.
• Collecting specimens and performing diagnostic screening tests.
• Sterilizing and cleaning equipment.
• Maintaining examination rooms.
• Documenting information into the electronic medical records system.
• Collaborate with Physicians and Advanced Practice Providers.
• Deliver direct patient care dependent on what active certification allows.
• Oversee work of others and be the primary administrative owner of a main process, program, product, or technology.
• Contribute to process improvement.
• Deliver in-depth training.
• Provide advanced guidance/mentoring to other Medical Assistants.

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities
• medical, dental and vision benefits
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED