Medical Assistant Lead, Onboarding & Integration Team

Sutter Health•San Francisco, CA

3d•$41 - $57

About The Position

The Medical Assistant Lead assists with maintaining efficient patient flow and quality care during clinic or department hours. The role provides backup support for the team by performing all functions of a medical assistant and supports clinic or department leaders in training new staff. The position integrates education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. It maintains infection control and safety requirements, office policies, procedures, and standards. All duties are performed under the direction of a clinician and within the scope of practice. This is a regular, full-time, non-exempt position with an eight-hour day shift, Monday through Friday, and weekend work as needed. The listed pay range is $40.73 to $57.02 per hour. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Completion of a course of study consistent with Medical Board of California requirements for medical assistants; diploma must be presented within 90 days, or completion of Sutter Health on-the-job training equivalent to one year.
Basic Life Support (BLS) Healthcare Provider certification.
Four years of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Solid understanding of human anatomy, physiology, pathology, and medical terminology.
Demonstrated medical assistant skills, including taking vital signs, preparing patients for examinations, and administering injections.
Ability to provide guidance and serve as a training resource for less experienced staff.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Critical-thinking skills, decisive judgment, and ability to work with minimal supervision.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time-management and organizational skills, including ability to prioritize assignments, follow standardized operating procedures and scientific methods, and meet deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, manage multiple tasks in an interrupt-driven environment, identify and resolve standard problems using established options, and build collaborative relationships with peers and healthcare providers.

Responsibilities

Assist with maintaining efficient patient flow and quality care during clinic or department hours.
Provide backup support for the team by performing all functions of a medical assistant.
Support clinic or department leaders in training new staff.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Maintain infection control and safety requirements, office policies, procedures, and standards.
Perform duties under the direction of a clinician and within the scope of practice.