Medical Assistant III - Weatherhead PET Center

UTHealth Houston•Houston, TX

About The Position

UTHealth Houston’s Weatherhead PET Imaging Center is hiring a Medical Assistant III to support a fast-paced, growing clinic that sees an average of 10–15 patients per day for inpatient and outpatient Cardiology PET imaging. The role focuses on clinical responsibilities, with some administrative support, including patient scheduling, billing, prior authorizations, phone support, and chart management. As a member of the clinical team, the Medical Assistant provides supportive patient care that is safe, effective, patient-centered, timely, efficient, and equitable. The position requires a detail-oriented, compassionate professional who can work independently, manage multiple priorities, and contribute to a patient-focused environment. Spanish bilingual ability is preferred; cardiology, Epic, and/or electronic medical record experience is a plus. Employees must permanently reside and work in Texas. This is a security-sensitive position.

Requirements

High school diploma or equivalent.
Three years of experience in a healthcare setting.
Completion of an approved Medical Assistant training program, or one additional year of experience beyond the three-year experience requirement together with certification.
Basic Life Support (BLS) certification from the American Heart Association (AHA).
One of the following credentials: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologists (AMT); National Certified Medical Assistant (NCMA) from the National Center for Competency Testing; or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA). Certification may be substituted for completion of a Medical Assistant training program.
Ability to use and care for standard clinic equipment.
Ability to permanently reside and work in the State of Texas.
Ability to meet the security requirements applicable to this security-sensitive position.

Nice To Haves

Bilingual Spanish-speaking ability.
Experience in cardiology.
Experience with Epic and/or electronic medical record systems.
Strong organizational and communication skills.
Ability to work independently and manage multiple priorities while maintaining compassion for patient care.

Responsibilities

Promote quality patient care and customer service and satisfaction.
Participate in planning and preparing for patient visits, ensuring appropriate schedules, test results, and clinic-specific requirements are available.
Room patients according to clinic needs; determine and document the chief complaint and reason for visit, vital signs, medication list, allergies, smoking history, and other required information.
Keep patients informed about delays and progress of clinical appointments.
When required and competency validated, perform hearing and vision testing, EKG, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
Prepare and stock rooms and clinic supplies in advance of visits and clean rooms appropriately between patients.
Prepare for and assist with routine and specialty procedures.
Schedule follow-up appointments or referrals and perform routine clerical duties, including photocopying, scanning, and faxing.
Perform telephone messaging and in-person screening, with appropriate follow-up.
Respond to emergency situations.
Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Generous time off, including holidays, a preventative leave day, vacation, and sick time—approximately 37–38 days per year.
Increasing vacation accrual with length of service.
Longevity pay through monthly payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.