About The Position

The Medical Assistant III (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow. This includes but is not limited to scheduling patients for follow-up office visits, imaging, and lab work; preparation of appropriate chart elements; checking vital signs; rooming patients; and assisting with procedures. The non-clinical responsibilities also include the pre-authorization process and acting as a liaison between providers and patients. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery dates. The Medical Assistant will provide updates to staff and patients on timing and status for tasks impacting patient health, testing, and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices. May be required to start at a different location throughout the workweek or travel to multiple sites.

Requirements

  • Maintaining a highly professional environment
  • Ensuring a collaborative relationship with patients and physicians
  • Assist with non-clinical tasks required to ensure smooth patient access and flow
  • Work collaboratively with staff
  • Provide updates to the staff and patients
  • Ensures even patient flow and continuous communication within Hoag and referring physician offices

Nice To Haves

  • May be required to start at a different location throughout the workweek or travel to multiple sites.

Responsibilities

  • Scheduling patients which can include follow up office visits, imaging and lab work
  • Preparation of appropriate chart elements
  • Checking vital signs
  • Rooming patients
  • Assisting with procedures
  • Pre-authorization process
  • Acting as a liaison between the providers and patient
  • Collaborate with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date
  • Provide updates to the staff and patients on timing and status for all tasks that could have an impact on the patient’s health and/or testing and treatment options
  • Ensures even patient flow and continuous communication within Hoag and referring physician offices
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