Medical Assistant II- Pediatrics

Indiana University Health System•Bedford, IN
•Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. The role provides care in accordance with organizational standards, supports patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. The Medical Assistant ensures ordered procedures and treatments are complete and that medical orders and referrals are carried out accurately and promptly. The position also performs registration and scheduling activities, maintains electronic health record files, and provides general front-office support as needed. The Medical Assistant may precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. This is a part-time position of 24 hours per week, generally scheduled across three days. Two shifts are 8:00 AM–5:00 PM and one shift is 8:30 AM–7:00 PM; specific days may vary according to clinic needs. The role requires one weekend shift per month and one holiday per year. The work location is 1614 25th Street, Bedford, Indiana 47421.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the high school diploma must be completed within 13 months from the start date.
  • 0–2 years of relevant experience.
  • Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support for healthcare workers certification.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet the technical and physical standards.
  • For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
  • Other advanced life support certifications may be required according to unit or department specialty and patient-care policies.

Nice To Haves

  • Knowledge of ICD-10 and CPT coding.

Responsibilities

  • Room patients and prepare them for provider visits.
  • Obtain and document vital signs.
  • Administer vaccines according to provider orders and clinic protocols.
  • Review and update patient medical histories, medications, and allergies.
  • Coordinate patient care and follow-up needs to support clinic workflow.
  • Perform duties associated with direct patient care under the supervision of the designated supervisor and assigned physician.
  • Assure ordered procedures and treatments are complete and support smooth patient flow.
  • Perform general laboratory work and instruct patients concerning procedures, treatments, and care needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain electronic health record files and perform general front-office functions as needed.
  • May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

  • 401(k) retirement savings with employer match
  • Tuition reimbursement
  • Student loan forgiveness through a government program for qualifying participants who meet program requirements
  • Employee Assistance Program counseling at no cost
  • Team-member wellness programs with points that contribute toward a biweekly financial incentive
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