Medical Assistant II PRN

Michigan Institute of Urology•Utica, MI

About The Position

The Medical Assistant II supports the delivery of urological services and performs routine administrative and clinical tasks to keep the medical office running smoothly. Under the direction of an assigned supervisor, this role works with physicians, nursing staff, and other professionals to coordinate care and support effective patient outcomes. Duties may vary based on affiliate or location needs and state requirements. The role includes preparing patients and examination rooms, taking and recording vital signs and histories, providing patient education, assisting physicians with examinations and procedures, collecting specimens, performing basic laboratory tests, and maintaining accurate patient records. The Medical Assistant II also supports office operations, appointment coordination, patient follow-up, compliance, and the orientation of new personnel. Minimal travel is required.

Requirements

High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
BLS certification required.
Excellent organizational skills and ability to perform well in stressful situations.
Knowledge of healthcare system operations, including electronic medical records (EMR) and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor-relations skills for Medical Assistants required to order office and clinical supplies.
Database-management skills.
Strong problem-solving skills.
Skill using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout all interactions.
Attention to detail and compliance with HIPAA patient-confidentiality requirements.

Nice To Haves

Medical Assistant certification or registration preferred.
Six months of experience working in a physician's office desired.
Urology experience desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned supervisor.
Coordinate and schedule patient appointments with physicians, nursing staff, and other team members.
Perform additional office responsibilities that encompass at least 50% of daily work time.
Greet and prepare patients; measure and record vital signs, patient interviews, histories, and chief complaints.
Provide patient education about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy, collect other laboratory specimens, and perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders; maintain prescription ledgers when needed.
Support back-office flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and explanation of new-patient packets.
Add medical history for new patients and accurately update histories for established patients.
Set up examination rooms accurately and completely for physicians, and ensure patients’ medications are updated before visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned based on physician-office workflow.
Prepare for the following day's patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel.
Assist with administrative projects and tasks as needed and hand off responsibilities appropriately when tasks are completed.
Meet attendance expectations, start work promptly, and remain punctual and dependable for assigned or confirmed shifts.
Demonstrate respect for the organization's commitment to cultural diversity and use time and resources effectively.
Ensure patient medical records are accurate and complete.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D on General Compliance and Fraud, Waste & Abuse.
Follow applicable laws, regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated-practice policies and procedures; protect patient information, report suspected concerns or violations, and complete annual compliance training on time.
Perform other position-related duties as assigned.