Medical Assistant II - Geriatrics

Indiana University Health System•Indianapolis, IN

4d•Onsite

About The Position

The Medical Assistant II supports geriatric patients and clinic providers under the supervision of the designated supervisor and assigned physician. The role provides direct patient care and clinical support in accordance with organizational standards, helping ensure that ordered procedures and treatments are completed, patient flow is smooth, and medical orders and referrals are carried out accurately and promptly. Duties also include general laboratory work, explaining procedures and treatments to patients, registration and scheduling, maintaining electronic health record (EHR) files, and general front-office functions as needed. The Medical Assistant may also precept current Medical Assistant team members or externs when requested by leadership. The position is at IU Health Methodist Hospital and is scheduled Monday through Friday, 8:00 AM to 4:30 PM. The posting seeks dependable, reliable team players with a positive attitude, strong communication skills, a willingness to learn and support teammates, and experience working with geriatric patients.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months from the start date.
Requires 0–2 years of relevant experience.
For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
Current medical assisting certification from one or more of the following: American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
Current AHA Basic Life Support certification for healthcare workers; other advanced life-support certifications may be required according to unit or department specialty and patient-care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet the technical and physical standards.
Dependability, reliability, teamwork, a positive attitude, strong communication skills, and willingness to learn and support teammates.
Experience working with geriatric patients.

Nice To Haves

Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and complete intake during clinic visits.
Support providers during patient care and clinic visits.
Manage patient messages, paperwork, and prior authorizations.
Perform clinical and administrative duties, including registration and scheduling.
Assure completeness of ordered procedures and treatments and ensure orders and referrals are carried out accurately and in a timely manner.
Help maintain smooth patient flow and prepare exam rooms to support clinic workflow.
Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
Maintain EHR files, scan and maintain medical records, and perform general front-office functions as needed.
May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.