Medical Assistant II - Geriatrics

IU Health • Indianapolis, IN

5d • Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. The role supports care in accordance with organizational standards by ensuring ordered procedures and treatments are completed, patient flow is smooth, general lab work is performed, and patients are instructed about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and in a timely manner; performs registration and scheduling; maintains EHR files; and handles general front-office functions as needed. The role may precept current Medical Assistant team members or Medical Assistant Externs when requested by leadership.

The position is based at IU Health Methodist Hospital and follows a Monday–Friday schedule from 8:00 AM to 4:30 PM. Typical duties include rooming and conducting patient intake, assisting providers with patient care, managing patient messages and paperwork, obtaining prior authorizations, scanning and maintaining medical records, preparing exam rooms, and supporting clinic workflow. The role is within geriatrics and calls for experience working with geriatric patients.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months from the start date.
• 0–2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Current medical assisting certification from one or more of the following: American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification; other advanced life-support certifications may be required depending on unit or department specialty and patient-care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Must meet the technical and physical standards.
• Dependable and reliable team player, positive attitude, strong communication skills, and willingness to learn and support teammates.
• Experience working with geriatric patients.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients and complete intake.
• Support providers during clinic visits and assist with patient care.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties.
• Scan and maintain medical records and EHR files.
• Prepare exam rooms and support clinic workflow.
• Perform duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician.
• Ensure ordered procedures and treatments are complete and patient flow is smooth.
• Perform general lab work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Perform general front-office functions as needed.
• May precept current Medical Assistant team members or Medical Assistant Externs when requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED