Medical Assistant II- Primary Care - Eagle Highlands - Part-time

IU Health•Indianapolis, IN

12h•Onsite

About The Position

The Medical Assistant II works on the primary care team at a busy, growing clinic, providing direct patient care and supporting daily operations. The role includes rooming patients, administering vaccines, performing point-of-care testing, collecting specimens, assisting providers, managing Cerner messages, and completing prior authorizations. Work is approximately 70% patient care and 30% administrative responsibilities. Under the supervision of the designated supervisor and assigned physician, the Medical Assistant performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, general lab work is performed, patients are instructed about procedures and treatments, and medical orders and referrals are completed accurately and on time. Duties also include registration and scheduling, maintaining EHR files, general front-office functions as needed, and potentially precepting MA team members or externs when requested by leadership. This is an onsite position at the Eagle Highlands primary care clinic in Indianapolis, Indiana. The schedule is 24 hours per week, Monday through Friday, with hours varying according to clinic needs between 7:00 a.m. and 5:00 p.m. No weekends or holidays are required, and regular travel is not required.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
1–2 years of medical assistant experience required in the clinic overview; the position details also state 0–2 years of relevant experience.
Current medical assisting certification from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), and/or AMCA (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on specialty and patient-care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Must be able to meet the technical and physical standards.
Team-oriented and collaborative, flexible and adaptable, organized and task-focused, and comfortable working in a busy clinic environment.

Nice To Haves

Primary care experience preferred.
Knowledge of ICD-10 and CPT coding preferred.

Responsibilities

Room patients and provide direct patient care.
Administer vaccines, perform point-of-care testing, and collect specimens.
Assist providers as needed and support clinical direction.
Manage Cerner messages and complete prior authorizations.
Assure ordered procedures and treatments are complete and support smooth patient flow.
Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EHR files and perform general front-office functions as needed.
Support daily clinic operations.
May precept current medical assistant team members or medical assistant externs when requested by leadership.