Medical Assistant II - Primary Care

Indiana University Health System • Roanoke, IN

1d

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports completion of ordered procedures and treatments, smooth patient flow, general laboratory work, patient instruction, and accurate, timely execution of medical orders and referrals. It also performs registration and scheduling activities, maintains EHR files, and provides general front-office support as needed. The Medical Assistant II may precept current MA team members or MA externs at leadership's request.

This is a full-time position with a Monday–Friday schedule from 7:00 AM to 5:00 PM, with no weekends or holidays. A high school diploma or equivalent is required, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months of the start date. New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
• 0–2 years of relevant experience.
• New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification; other advanced life support certifications may be required according to unit or departmental specialty and patient-care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current Clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Perform duties associated with direct patient care and clinical direction in accordance with organizational standards.
• Ensure ordered procedures and treatments are completed.
• Support smooth patient flow.
• Perform general laboratory work.
• Instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• Precept current MA team members or MA externs when requested by leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED