Medical Assistant II - Cardiology

IU Health•West Lafayette, IN

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports patient care by ensuring ordered procedures and treatments are complete, maintaining smooth patient flow, performing general laboratory work, and instructing patients about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and promptly; performs registration and scheduling activities; maintains EMR files; and provides general front-office support as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The role may also precept current medical assistant team members or externs at leadership’s request. The position is full time, Monday through Friday, from 7:00 AM to 5:00 PM. Duties include rooming patients and preparing them for provider visits, obtaining and documenting patient information, assisting with discharge, coordinating testing and follow-up, and traveling to outreach clinic locations as needed. Indiana University Health describes itself as Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members. The organization highlights opportunities for clinical training, leadership development, promotion, and cross-training.

Requirements

  • High school diploma or equivalent.
  • Graduation from a Medical Assistant program.
  • Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of ICD-10 and CPT coding.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies.
  • Strong communication and organizational skills.
  • Ability to work independently and prioritize multiple responsibilities.
  • Ability to work at outreach locations as business needs require.

Nice To Haves

  • Previous Medical Assistant experience is preferred/required as stated in the posting.
  • Cardiology experience is strongly preferred.
  • Experience working in a high-volume outpatient setting.
  • TB validation to administer or read, or ability to obtain validation within six months of hire.
  • Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Responsibilities

  • Room patients and prepare them for provider visits.
  • Obtain and document patient information.
  • Assist with patient discharge processes.
  • Coordinate testing, procedures, referrals, and follow-up appointments.
  • Support providers in delivering high-quality patient care.
  • Maintain efficient patient flow throughout the clinic day.
  • Travel to outreach clinic locations as needed.
  • Assure completeness of ordered procedures and treatments.
  • Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain EMR files and perform general front-office functions as needed.
  • Perform computerized physician order entry only if directed by the assigned physician.
  • Precept current medical assistant team members or MA externs when requested by leadership.

Benefits

  • 401(k) with employer match
  • Tuition reimbursement
  • Student loan forgiveness eligibility
  • Employee Assistance Program (EAP)
  • Healthy Results Wellness Program with bi-weekly incentives
  • Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development
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