Medical Assistant II-Riley Developmental Pediatrics

IU Health•Indianapolis, IN
•Onsite

About The Position

The Medical Assistant II supports direct patient care and clinical operations in Riley Developmental Pediatrics under the supervision of the designated supervisor and assigned physician. The role is approximately 60% patient care and 40% administrative work in a fast-paced clinic focused on teamwork and efficiency. The Medical Assistant prepares patients for visits, assists providers with examinations, procedures, and developmental assessments, performs general laboratory work, supports patient flow, and ensures ordered procedures, treatments, orders, and referrals are completed accurately and in a timely manner. The role also includes patient registration and scheduling, maintaining electronic medical record files, and other front-office functions. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant may be asked by leadership to precept current Medical Assistant team members or externs. The role is primarily office-based, with the expectation that the Medical Assistant can step in to room patients during busy periods. The position is based at Riley Pediatric Care Center, 1002 Wishard Blvd, Suite 2120, Indianapolis, Indiana. The clinic schedule is Monday through Friday, 8:30 AM to 5:00 PM, for 40 hours per week, with no weekends or holidays. The position offers exposure to specialized pediatric care, including autism evaluations and developmental services, and opportunities to advance through the Medical Assistant career ladder in a supportive learning environment. IU Health requires new hires to receive specified vaccinations, including influenza and COVID-19, unless an exemption is approved; new hires may submit proof of prior vaccination. The posting states that the COVID-19 vaccine is not required to begin employment and that team members must be fully vaccinated by September 1, 2021. IU Health is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities during the application and interview process and in performing essential job functions.

Requirements

  • High school diploma or equivalent.
  • Graduation from a Medical Assistant program.
  • Current Medical Assistant certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient-care policies.
  • Knowledge of OSHA, CLIA, and ADA requirements.
  • Knowledge of ICD-10 and CPT coding.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Strong organizational, communication, and multitasking skills.
  • Ability to work collaboratively and adapt to a busy clinical environment.
  • Ability to room patients and perform patient-care tasks during busy periods.

Nice To Haves

  • Previous Medical Assistant experience is strongly preferred.
  • Previous pediatric experience is strongly preferred.
  • Phlebotomy experience is preferred; willingness to learn is accepted.
  • TB validation to administer or read, or ability to obtain validation within six months of hire.
  • Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.
  • Detail-oriented, organized, dependable, proactive, adaptable, collaborative, and patient-focused approach.

Responsibilities

  • Obtain patients’ vital signs, medical history, and visit information to prepare them for appointments.
  • Assist providers with examinations, procedures, and developmental assessments.
  • Perform phlebotomy and general laboratory work as needed.
  • Prepare, clean, and stock examination rooms and maintain supplies and organized clinical spaces.
  • Support patient flow and clinic operations to help ensure timely and efficient visits.
  • Provide compassionate, professional support and instructions to patients and families regarding procedures, treatments, and care needs.
  • Ensure ordered procedures and treatments are complete and medical orders and referrals are carried out accurately and promptly.
  • Complete clinical documentation, maintain electronic medical record files, and perform administrative and front-office tasks accurately and on time.
  • Perform patient registration and scheduling according to organizational and departmental procedures.
  • Perform computerized physician order entry only when directed by the assigned physician.
  • Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

  • Opportunity to advance through the Medical Assistant career ladder.
  • Exposure to specialized pediatric care, including autism evaluations and developmental services.
  • Ongoing learning in a supportive clinical environment.
  • Free surface parking; garage parking is available for a fee.
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