Medical Assistant II - HCLA Grant

NORTHEAST VALLEY HEALTH CORPORATION • Van Nuys, CA

12d • Onsite

About The Position

Under the supervision of a licensed practitioner, the Medical Assistant performs non-invasive routine technical supportive services in clinic patient care related to therapeutic and diagnostic functions, following established policies, procedures, and techniques. The supervising licensed practitioner must be physically present in the treatment facility while these services are performed. The role also provides administrative, assistive, supportive clinical, and outreach activities. The Medical Assistant cannot evaluate or synthesize data.

This position is associated with the Health Care LA, IPA for Access & Availability Improvement Grant (#5980), for the grant cycle from January 1, 2026, through December 31, 2026. Direct and administrative reporting is to the Registered Nurse Supervisor, Program Manager, Clinic Administrator, or designee. Technical and clinical reporting is to a Licensed Independent Practitioner, in consultation with the Director of Nursing Services or designee.

The Medical Assistant II must maintain current CPR certification and corporate clinical competency standards, communicate sensitively and effectively with patients, families, and staff, and demonstrate the knowledge and skills to provide age-appropriate care. The role requires fluency in English and Spanish, completion of NEVHC’s mandatory Medical Interpretation course, confidentiality, and effective use of electronic medical records for patient intake, documentation, and appointment scheduling. The Medical Assistant II must also be able to support and orient a Medical Assistant I.

The stated schedule is Monday through Friday, 8:30 AM to 5:00 PM.

Requirements

• Complete a secondary or postsecondary Medical Assistant education program from a public school authorized by the Department of Education, or an approved Medical Assistant program at a postsecondary institution accredited or approved by the Bureau for Private Postsecondary Education.
• Have at least three full years of paid experience.
• Maintain current Cardio-Pulmonary Resuscitation certification in compliance with corporate CPR policy.
• Demonstrate dependability and reliability, willingness to accept varied tasks, and ability to comprehend quickly and follow instructions accurately.
• Communicate tactfully and empathetically with cultural sensitivity; write and print legibly; and possess excellent interpersonal skills.
• Be well groomed and display mature behavior.
• Be willing and able to work a varied and flexible schedule to accommodate the needs of NEVHC and its patients.
• Maintain or exceed Medical Assistant competency levels established by corporate standards for clinical practice.
• Demonstrate through written and oral testing the knowledge and skills needed to provide age-appropriate care, including knowledge of growth and development across the lifespan and the needs of infant, adolescent, adult, and geriatric patients.
• Be fluent in English (speaking, reading, and writing).
• Be fluent in Spanish (speaking, translating, reading, and writing) and complete the mandatory Medical Interpretation course offered at NEVHC.
• Effectively use electronic medical records to intake and document patient information and schedule appointments.
• Have a current California driver's license, appropriate insurance coverage, and a driving record acceptable to NEVHC's insurance carrier if driving is required on the job.
• For Family Medicine assignments, provide two or more qualifying certifications or trainings completed in the last three years: State-approved CHDP audiometric, vision, and BMI training; EYEPAC training for retinal screening; or online EZIZ Vaccine for Children (VFC)/Vaccine for Adults (VFA) training.
• For Women's Health assignments, complete two or more qualifying certifications or trainings within the last three years: certification as a Lactation Educator in Pediatrics or Women's Health; certification as a Family Planning Health Worker by Essential Access Health; training as a Permanent Contraception Counselor; training in Pregnancy Options Counseling; or online EZIZ VFC/VFA vaccine training.

Nice To Haves

• High school diploma or General Educational Development (GED) Certificate is preferred.

Responsibilities

• Perform non-invasive routine technical supportive services in clinic patient care relating to therapeutic and diagnostic functions, under the supervision of a licensed practitioner who is physically present in the treatment facility.
• Provide administrative, assistive, supportive clinical, and outreach activities.
• Follow established policies, procedures, and techniques.
• Use electronic medical records to intake and document patient information and schedule appointments.
• Maintain confidentiality of health care and other patient/client information.
• Support and orient the Medical Assistant I.
• Provide care appropriate to the ages of patients served, identifying and categorizing age-specific needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED