Medical Assistant II, Float Pool

Sutter Health•San Francisco, CA

1d•$34 - $47

About The Position

Provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs duties under the direction of a clinician. This position is part of a shared staffing float pool and supports multiple clinic locations across San Francisco. Staff float based on operational needs, including patient volume and staffing demands, to provide clinic coverage and support.

Requirements

High school diploma or GED.
Completion of a course of study consistent with Medical Board of California requirements for Medical Assistants; diploma must be presented within 90 days, or completion of Sutter Health on-the-job medical assisting training equivalent to one year.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence validated in basic medical assisting skills, such as taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including the ability to prioritize assignments, follow standardized operating procedures and scientific methods, achieve objectives, and meet deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers.
Float among multiple clinic locations across San Francisco based on operational needs, patient volume, and staffing demands.
Perform duties under the direction of a clinician.