Medical Assistant II - Adult Neurosurgery

Indiana University Health System•Indianapolis, IN

12d•Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports patient care, ensures ordered procedures and treatments are completed, promotes smooth patient flow, performs general lab work, instructs patients about procedures and treatments, and ensures medical orders and referrals are handled accurately and promptly. The position also performs registration and scheduling activities, maintains electronic medical record files, and completes general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant II may be asked by leadership to precept current MA team members or MA externs. This role is based at 355 W 15th St, Indianapolis, Indiana, and is scheduled Monday through Friday from 8:00 AM to 4:30 PM.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of ICD-10 and CPT coding.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Dependability, reliability, teamwork, a positive attitude, and strong communication skills.

Nice To Haves

Phlebotomy experience.
TB validation to administer or read, or ability to obtain validation within six months of hire.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Responsibilities

Room patients and support providers during clinic visits.
Complete patient intake and assist providers with patient care.
Manage patient messages, paperwork, and prior authorizations.
Perform clinical and administrative duties, including registration and scheduling.
Assure completeness of ordered procedures and treatments and ensure medical orders and referrals are carried out accurately and promptly.
Promote smooth patient flow and prepare exam rooms to support clinic workflow.
Perform general laboratory work and instruct patients concerning procedures, treatments, and care needs.
Maintain electronic medical record files, scan and maintain medical records, and perform general front-office functions as needed.
Perform computerized physician order entry only when directed by the assigned physician.
Precept current MA team members or MA externs when requested by leadership.