Medica Assistant II, Women's Service Line

Advocate Health•Charlotte, NC

12d•$23 - $34

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports providers and patients in an obstetrics and gynecology practice by completing visit and rooming tasks, assisting with procedures, performing laboratory duties, administering medications and vaccines, and supporting practice operations. The Medical Assistant communicates and works effectively with the care team, maintains a clean and well-stocked work environment, and may help train and onboard teammates or serve as a role champion or committee member. The position requires knowledge of age-specific patient care and the ability to assess and respond to patients’ needs across the lifespan. This is a full-time position scheduled Monday through Friday, 8 a.m. to 5 p.m., with a variable schedule, for 40 hours per week. The listed pay range is $22.90–$34.35.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
Current American Heart Association BLS certification.
Successful completion of Atrium Health’s competency assessment.
Recognition or certification as a CMA or RMA by an accepted national organization: AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
Successful completion of a system-approved program to become a primary trainer for new teammates.
Two years of experience as a Medical Assistant in a clinical practice setting.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, team members, and physicians.
Computer proficiency, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and operate all equipment necessary for the job.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty area.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with or perform ordered procedures.
Perform laboratory duties, including venipuncture, specimen collection and preparation, laboratory order and requisition preparation, and results tracking.
Perform point-of-care testing as directed by standing or provider orders and complete approved waived laboratory and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development across the lifespan.