Medical Assistant II, Center for Surgical Optimization in Newark

Christiana Care Health Services • Newark, DE

1d • Hybrid

About The Position

ChristianaCare's Center for Surgical Optimization (CSO) is seeking a professional, dependable, detail-oriented Medical Assistant II with strong communication, integrity, and solid technical and clinical skills. The CSO prepares patients for surgery by supporting them from the time a decision is made for surgery until the day of surgery. They manage co-morbidities and provide education for best outcomes post-surgery. The Medical Assistant II is an integral part of the care team, greeting patients, obtaining medication history, labs, and EKGs, retrieving critical information, and scheduling appointments. The Medical Assistant II is responsible for assisting clinicians in the examination and treatment of patients, promoting patient and physician satisfaction through proactive patient access activities. They collaborate with physicians/offices, patients, and interdepartmental staff to ensure a seamless delivery of patient care and appropriate fiscal management of the encounter, delivering quality patient care and performing other clinical and clerical duties within the center. Flexibility to cross-cover the Wilmington location is strongly preferred.

Requirements

• High School Graduate or GED required
• Graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)
• BLS certification
• At least 2 years of progressively responsible clinical administrative experience required
• 2 years’ experience as a Medical Assistant required

Nice To Haves

• Associate degree in business/Medical related field preferred
• Previous insurance or third-party experience is preferred
• Flexibility to cross cover our Wilmington location is strongly preferred

Responsibilities

• Assisting clinicians in patient examination and treatment
• Promoting patient satisfaction through proactive patient access activities
• Collaborating with physicians, patients, and interdepartmental staff to ensure seamless patient care delivery and fiscal management
• Greeting and supporting patients
• Recording vitals
• Performing point of care testing, venipuncture, ECG, and specimen collection
• Preparing treatment rooms with necessary supplies
• Performing quality control on POCT equipment
• Completing patient-specific paperwork
• Handling patient call backs
• Scheduling tests
• Performing daily operational activities
• Coordinating patient care activities with insurance companies, care managers, and physician office staff to minimize financial risk and maximize patient care delivery

Benefits

• Comprehensive, First-Day Health Coverage: Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off: Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth: Up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence: Advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
• Paid Parental Leave: Receive 12 weeks of paid parental leave after one year of service.
• Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED