Surgical Center Medical Receptionist

PainPoint Health•Reading, PA

1d•$29 - $29•Hybrid

About The Position

Join Langhorne Surgery Center, a collaborative outpatient surgical team in a modern, patient-focused environment. This role offers a consistent Monday-Friday schedule, the opportunity to work alongside experienced healthcare professionals, and the chance to make a meaningful impact on every patient's experience. As a Surgical Center Medical Receptionist, you'll play a key role in creating a welcoming patient experience while supporting the daily administrative and clinical operations of the surgery center.

Requirements

High School diploma or GED required
Minimum one (1) year of hands-on experience working with Electronic Medical Records (EMR) systems
At least three (3) years of experience in a medical office
Excellent verbal and written communication skills
Outstanding customer service and interpersonal skills
Strong organizational skills and attention to detail
Knowledge of medical terminology and office procedures
Proficiency with Microsoft Office and EMR systems
Ability to work independently while collaborating with the healthcare team
Strong understanding of patient confidentiality and HIPAA requirements
Professional, compassionate, and patient-focused approach

Nice To Haves

Previous healthcare facility experience preferred
Familiarity with medical insurance billing

Responsibilities

Welcome patients by checking them in and out
Register patients, collect co-pays and deposits, and verify required documentation
Work within EMR systems to support clinical and administrative workflows
Create, maintain, file, and organize patient medical records
Answer and direct incoming phone calls professionally and courteously
Schedule, reschedule, and optimize patient appointments, including managing waitlists and cancellations
Schedule follow-up appointments and document scheduling outcomes
Prepare patient paperwork, insurance information, and required consent forms
Obtain and accurately record patient information while maintaining confidentiality
Prepare examination rooms and assist with general administrative duties
Provide compassionate support to patients and their families
Maintain compliance with HIPAA, OSHA, facility policies, and annual training requirements
Perform other duties as assigned