Medical Assistant II (MA II) Gastroenterology & Hepatology - Stanly Clinic FT

Advocate Health•Albemarle, NC

2d•$23 - $34

About The Position

The Medical Assistant II provides patient care in a gastroenterology and hepatology clinic while adhering to the Medical Assistant scope of practice, applicable policies and procedures, and specialty-specific training and competency requirements. The role performs patient rooming and visit tasks, assists with or performs ordered procedures, completes laboratory and point-of-care testing duties, and safely administers medications and vaccines. The Medical Assistant II also supports clinic operations through communication, teamwork, equipment and supply upkeep, and other assigned administrative and clinical duties. The position requires knowledge and skills to provide age-appropriate care across the lifespan, including assessing patient information and interpreting needs according to the department’s policies and procedures. The role may assist with training and onboarding teammates and may serve as a role champion or committee member. This is a full-time, 40-hour-per-week position with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m. and a one-hour lunch. The listed pay range is $22.90–$34.35. The position is based at the Stanly Clinic.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured military clinical training, EMT training, or experience as specified for the applicable division.
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Current or timely American Heart Association BLS certification, as specified for the applicable division.
CMA or RMA certification or registration from an organization recognized for the applicable division; specific accepted credentials vary by division.
Successful completion of Atrium Health’s competency assessment where required by the applicable division.
Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, use patient handling equipment with at least one other team member when available.
Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and to wear protective clothing and equipment as needed.
Ability to operate all equipment necessary to perform the job.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
Professional practice advancement activities such as professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate holder for the unit, where applicable.
Completion of six points from the list of additional market responsibilities, where applicable.
Successful completion of a system-approved program to become a primary trainer for new teammates, where applicable.

Responsibilities

Follow the Medical Assistant scope of practice, policies and procedures, and specialty-specific training and competency requirements when providing patient care.
Perform rooming and visit tasks, including taking vital signs; reconciling medications; recording medical history; reviewing health maintenance and allergies; and completing screenings such as depression, suicide, falls, and social drivers of health.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely in accordance with the rights of medication administration.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep work areas stocked.
May assist with training and onboarding other teammates.
May serve as a role champion or participate on a committee.
Provide care appropriate to patients’ ages and developmental needs, consistent with departmental policies and procedures.