Medical Assistant II, Family Medicine

Sutter Health•Santa Rosa, NM

3d•$32 - $45

About The Position

Provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. The role is based in Family Medicine and is scheduled for 40 hours per week, Monday through Friday, on day shifts of eight hours. No weekend work is required. Employees may handle hazardous drugs in the course of their work in accordance with USP 800 guidelines and NIOSH identification of hazardous or potentially hazardous drugs. The position is regular and non-exempt.

Requirements

High school diploma or GED.
Completion of a course of study meeting Medical Board of California requirements for Medical Assistants; diploma must be presented within 90 days, or completion of Sutter Health on-the-job medical assisting training equivalent to one year.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence validated in basic medical assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret information and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including people without medical training.
Time management and organizational skills, including prioritizing assignments and working within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and deadlines.
Ability to work independently and as part of a team, including accomplishing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care team members.
Perform back-office and patient-related tasks supporting high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.
Handle hazardous drugs as applicable to the work, following USP 800 guidelines and applicable NIOSH guidance.