Medical Assistant II (Dual Role)
About The Position
We are seeking a friendly, compassionate Medical Assistant at our Bonita Springs clinic to support both the front office and clinical teams in delivering patient-centered care. The role is the first point of contact for patients, supporting check-in and an efficient visit while also assisting providers with clinical tasks, testing, procedures, and patient education. The position suits someone who thrives in a fast-paced environment, enjoys connecting with people, and is passionate about healthcare. The role may require floating to other Millennium Physician Group offices when needed.
Requirements
- At least 2 years of Medical Assistant experience.
- At least 2 years of experience with front-office administrative tasks, including check-in/out and phone call management.
- High school diploma or equivalent.
- Graduate of an accredited Medical Assistant program.
- Familiarity with EHR systems.
Nice To Haves
- Clinical or internship experience.
- Familiarity with Athena EMR.
Responsibilities
- Perform patient intake, including recording vital signs, medical history, medications, and allergies.
- Assist providers with examinations, procedures, wound care, and diagnostic testing.
- Perform EKGs, immunizations, and specimen collection according to protocol.
- Prepare and process laboratory samples and point-of-care tests accurately.
- Maintain infection control, safety standards, and clinical equipment.
- Support patient triage, care coordination, and education about treatment plans.
- Accurately document patient care and updates in the EHR.
- Manage front-office functions, including patient check-in, registration, and scheduling.
- Verify insurance, process authorizations, and collect copayments.
- Handle calls, referrals, medical records, and administrative tasks such as filing, faxing, and scanning.
- Coordinate appointments and support efficient patient flow across providers.
- Review accounts, resolve discrepancies, and support billing processes.
- Ensure HIPAA compliance, patient confidentiality, and regulatory standards.
- Monitor inventory and prepare exam rooms with necessary supplies.
- Support quality improvement initiatives and maintain accurate documentation.
- Provide professional, compassionate customer service to patients and staff.
Benefits
- Health, dental, and vision insurance.
- 401(k) retirement plan with matching.
- Short- and long-term disability coverage.
- Employer-paid life insurance.
- Paid time off, floating holidays, and paid major holidays.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
