Medical Assistant II - Endocrinology

The Nemours Foundation•Orlando, FL
•Onsite

About The Position

Nemours Children's Health is seeking a compassionate, patient-focused Medical Assistant II to join its Central Florida Endocrinology team in Orlando, Florida. The Medical Assistant is a key member of the care team and liaison between patients and families, providers, and other clinical staff. The role supports pediatric specialty care by coordinating patient flow, collecting and documenting clinical information, preparing patients for visits, assisting with clinical procedures, and helping providers deliver high-quality care. Travel to other Nemours Children’s Health locations may be required based on operational needs. The position requires at least one year of experience as a Medical Assistant, demonstrated proficiency in clinical and administrative tasks, and an accepted Medical Assistant certification. Medical Assistant school is preferred. American Heart Association BLS certification is required within 90 days of hire. The Medical Assistant II may also mentor and train new Medical Assistants. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to other locations as required. Nemours describes a collaborative environment focused on pediatric care, associate well-being, and professional growth.

Requirements

  • At least 1 year of experience as a Medical Assistant.
  • Demonstrated proficiency in clinical and administrative tasks.
  • Medical Assistant certification required. Accepted certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), and Clinical Medical Assistant (CCMA).
  • American Heart Association BLS certification within 90 days of hire.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team-based environment.
  • Ability to mentor and train new Medical Assistants.
  • Experience using electronic medical record systems.
  • Computer proficiency.
  • Ability to adapt to changing priorities in a fast-paced clinical setting.
  • Flexibility to work daytime hours based on staffing needs.

Nice To Haves

  • Completion of a Medical Assistant program or Medical Assistant school is preferred.

Responsibilities

  • Welcome and prepare patients for visits by collecting vital signs, medical histories, and other clinical information.
  • Assist providers during examinations, treatments, and in-office procedures.
  • Administer medications and vaccines under provider direction and according to established protocols.
  • Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
  • Document patient information accurately in the electronic medical record.
  • Coordinate patient flow to promote efficient, high-quality care.
  • Educate patients and families using provider-approved materials and instructions.
  • Help create a comforting, supportive environment for children and caregivers.
  • Maintain examination room cleanliness, infection prevention standards, and medical equipment.
  • Collaborate with physicians, nurses, and other care team members to deliver safe, compassionate, relationship-based care.
  • Perform additional clinical and administrative duties within the scope of the Medical Assistant II role and organizational policies.
  • Mentor and train new Medical Assistants.
  • Travel to other locations as required.

Benefits

  • Medical, dental, and vision coverage, including four levels of medical coverage and fertility care and prescription drugs for associates and their families.
  • Paid time off accrued according to role and length of service.
  • Six paid holidays annually.
  • One day of paid volunteer time off.
  • Six weeks of paid parental leave at 100% of pay.
  • Tuition reimbursement for approved courses up to $5,250.
  • 403(b) retirement savings plan with immediate participation and matching contributions.
  • Basic life insurance equal to one times annual salary, up to $500,000.
  • Accidental Death & Dismemberment (AD&D) insurance.
  • Short-term disability coverage with income protection at 60% of salary for qualifying non-work-related illness, accident, or injury.
  • Long-term disability coverage.
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