Medical Assistant II - Endocrinology

Nemours Children's Health•Orlando, FL
•Onsite

About The Position

Nemours Children's Health is seeking a compassionate, patient-focused Medical Assistant II to join its Central Florida Endocrinology team in Orlando, Florida. The position supports pediatric specialty care and serves as a liaison among patients and families, providers, and clinical staff. The Medical Assistant helps coordinate visits and patient flow, collects and documents clinical information, prepares patients for appointments, and assists with clinical procedures and patient care within the role's scope, established protocols, and provider direction. Travel to other Nemours Children's Health locations may be required based on operational needs. The role works collaboratively with physicians, nurses, and other care team members to provide safe, compassionate, relationship-based care to children and families. It also involves maintaining a comforting patient environment, accurate electronic medical records, clean examination rooms, infection-prevention standards, and medical equipment. The Medical Assistant II level requires one year of Medical Assistant experience, demonstrated proficiency in clinical and administrative tasks, and an accepted Medical Assistant certification. American Heart Association BLS certification is required within 90 days of hire. The role also includes mentoring and training new Medical Assistants. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to other locations as required.

Requirements

  • At least 1 year of experience as a Medical Assistant.
  • Demonstrated proficiency in clinical and administrative tasks.
  • Medical Assistant certification required: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Clinical Medical Assistant (CCMA).
  • American Heart Association BLS certification within 90 days of hire.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team-based environment.
  • Experience using electronic medical record systems.
  • Computer proficiency.
  • Ability to adapt to changing priorities in a fast-paced clinical setting.
  • Ability to mentor and train new Medical Assistants.

Nice To Haves

  • Completion of a Medical Assistant school or program is preferred.

Responsibilities

  • Welcome and prepare patients for visits by collecting vital signs, medical histories, and other clinical information.
  • Assist providers during examinations, treatments, and in-office procedures.
  • Administer medications and vaccines under provider direction and according to established protocols.
  • Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
  • Accurately document patient information in the electronic medical record.
  • Coordinate patient flow to promote efficient, high-quality care.
  • Educate patients and families using provider-approved materials and instructions.
  • Help create a comforting, supportive environment for children and caregivers.
  • Maintain examination room cleanliness, infection-prevention standards, and medical equipment.
  • Collaborate with physicians, nurses, and other care team members to deliver safe, compassionate, relationship-based care.
  • Perform additional clinical and administrative duties within the scope of the Medical Assistant II role and organizational policies.
  • Mentor and train new Medical Assistants.

Benefits

  • Medical coverage with four levels of coverage, including fertility care and prescription drugs for associates and their families.
  • Dental insurance.
  • Vision insurance.
  • Paid time off accrued according to role and length of service.
  • Six paid holidays annually.
  • One day of paid volunteer time off.
  • Six weeks of paid parental leave at 100% of pay.
  • Tuition reimbursement for approved courses, up to $5,250.
  • 403(b) retirement savings plan with immediate participation and matching contributions.
  • Basic life and accidental death and dismemberment insurance.
  • Short- and long-term disability coverage.
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