Medical Assistant II - CHS (Countywide)

Yavapai County Government•Cottonwood/Ash Fork, AZ

About The Position

Under direct supervision, performs health-related work of moderate difficulty assisting the healthcare provider in a clinic setting. Supports and educates patients about health promotion and disease prevention through health services delivered to geographically isolated and outlying communities. The role frequently operates in mobile clinics, community centers, and at health fairs. This position is grant-funded.

Requirements

High school diploma or equivalent.
At least two years of relevant experience as a medical assistant, including at least one year working in three different disciplines, such as Primary Care/Family Medicine, Pediatrics, or Reproductive Health.
Medical Assistant Certification from an approved Medical Assistant training program.
Obtain Basic Life Support for Health Care Professionals within three months of hire.
Valid Arizona driver's license.
Current fingerprint clearance card issued by the Arizona Department of Public Safety.
Knowledge of medical documentation using Electronic Health Records, chronic medical conditions, current healthcare methods and practices, and medical office operations.
Knowledge of cultural diversity and its implications for healthcare delivery; business English; clerical office practices; research techniques and report writing; current Microsoft Office software; filing; and recordkeeping.
Skill in demonstrating care, concern, and courtesy; balancing responsibilities to provide timely client care; communicating effectively in writing, face-to-face, and by telephone; establishing effective working relationships; and maintaining organization and attention to detail.
Ability to exercise professional judgment, identify and resolve problems independently, prioritize work, meet deadlines, and manage time efficiently.
Ability to understand relevant healthcare concepts and provide accurate patient teaching as directed by the healthcare provider.
Ability to recognize and accurately report a patient's health status.
Ability to maintain patient confidentiality, discretion, courtesy, tact, and diplomacy.
Ability to develop and maintain effective working relationships with associates, other departments, outside organizations, County officials, and the public.
Ability to keep management informed of key operating issues and remain current in the knowledge required for assigned duties.

Responsibilities

Collect, document, and prepare patient and related health information for healthcare provider visits, including rooming and exiting protocols.
Triage patient inquiries about medical issues and questions for healthcare providers.
Complete and submit appropriate prior authorization forms for medications prescribed by the healthcare provider.
Communicate clinical information to patients on behalf of the provider, following specific instructions on topics such as medications, special diets, and laboratory tests.
Perform basic in-house laboratory tests, including finger-stick glucose, hemoglobin A1C, dipstick urinalysis, rapid strep tests, and venipunctures.
Ensure quality assurance in the CLIA-waived clinic laboratory.
Stock, supply, and sanitize rooms after visits.
Assist with monthly inventory ordering and supply organization.
Administer medications, immunizations, and treatments as directed by the healthcare provider.
Assist with training back-office staff.
Travel between clinic locations to provide staffing coverage when needed.
Perform other job-related duties as assigned.