MA II - Atrium Health Levine Children's Southpark Pediatrics FT

Advocate Health•Charlotte, NC

6d•$23 - $34•Onsite

About The Position

The Medical Assistant II supports pediatric care at Atrium Health Levine Children's Southpark Pediatrics. The role provides patient care within the Medical Assistant scope of practice, follows department policies and procedures, and maintains required training and competency. Duties include preparing patients for visits, assisting providers with procedures, performing laboratory tasks, administering medications and vaccines, and supporting clinic operations. The role requires age-appropriate care and knowledge of growth and development across the lifespan. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with one late stay each week until 5:30 p.m. Occasional floating to satellite clinics may be required. The listed pay range is $22.90 to $34.35.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant program, or qualifying structured military clinical training documented per DD214, or EMT qualification, as applicable to the division.
For certain divisions, an approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years is accepted.
Two years of experience in a clinical practice setting as a Medical Assistant.
For Greater Charlotte, current American Heart Association BLS certification, successful completion of Atrium Health's competency assessment, and CMA or RMA recognition or certification from an accepted national organization are required.
For certain divisions, BLS for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required; CMA or RMA certification from an accepted organization is required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. Patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
Functional speech, vision, hearing, and touch, and the ability to use fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
Ability to operate equipment necessary to perform the job.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the specialty.
Room patients and complete visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with, or perform, procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
Perform point-of-care testing and approved waived laboratory and practice-specific diagnostic tests in accordance with orders and CLIA standards.
Administer medications and vaccines safely according to medication-administration rights.
Perform additional duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are working and areas are stocked.
Assist with training and onboarding teammates as needed.
Serve as a role champion or participate on a committee as needed.
Provide care appropriate to patients' ages by applying knowledge of growth and development and assessing and interpreting information relevant to age-specific needs.
Occasionally float to satellite clinics for support.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, including shift and on-call pay, based on teammate circumstances.
Incentive pay for select positions.
Opportunity for annual performance-based increases.
Career development programs.