Medical Assistant II - Cardiology

IU Health•Indianapolis, IN

About The Position

The Medical Assistant II supports the Adult Congenital Heart Program and performs both clinical and administrative duties. Under the supervision of the designated supervisor and assigned physician, the role provides direct patient care in accordance with organizational standards. Duties include supporting patient flow, completing ordered procedures and treatments, performing general lab work, instructing patients about procedures and treatments, and ensuring medical orders and referrals are completed accurately and promptly. The role also performs registration and scheduling, maintains EHR files, and handles general front-office functions. May precept Medical Assistant team members or externs as requested by leadership. The weekly workflow includes rooming patients, obtaining vital signs, administering immunizations, and supporting clinic flow on Mondays and Fridays. Tuesday through Thursday, the role schedules appointments, coordinates testing, obtains medical records, handles patient phone calls, and completes administrative follow-up tasks.

Requirements

High school diploma or equivalent, or completion of a high school-sponsored CTE program while currently enrolled in high school; a diploma must be completed within 13 months from the start date.
0–2 years of relevant experience.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet the technical and physical standards.
For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
Dependable and reliable team player with a positive attitude, strong communication skills, and willingness to learn and support teammates.
Medical Assistant experience is required.

Nice To Haves

Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients, obtain vital signs, administer immunizations, and support clinic flow on Mondays and Fridays.
Schedule appointments, coordinate testing, obtain medical records, handle patient phone calls, and complete administrative follow-up tasks Tuesday through Thursday.
Provide direct patient care under the supervision of the designated supervisor and assigned physician, following organizational standards.
Assure completion of ordered procedures and treatments and maintain smooth patient flow.
Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EHR files and perform general front-office functions as needed.
May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.