Medical Assistant II (MA II) Union West General Surgery FT

Advocate Health • Monroe, NC

6d • $23 - $34

About The Position

The Medical Assistant II supports providers and patients in a general surgery clinical practice. The role provides care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains specialty-related training and competency. The Medical Assistant II performs patient rooming and visit tasks, assists with or performs ordered procedures, handles laboratory-related duties and point-of-care testing, and safely administers medications and vaccines.

Additional duties may include medication refills, insurance authorizations, safety and regulatory logs, patient messages, supply and medication ordering, appointment scheduling, and referrals. The role requires timely communication, teamwork, appropriate escalation, and upkeep of a clean, stocked, and safe work environment. The Medical Assistant II may help train and onboard teammates or serve as a role champion or committee member. Care must be appropriate to patients' age-specific needs and reflect knowledge of growth and development across the lifespan.

This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $22.90–$34.35. The position is sign-on bonus eligible based on eligibility.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, with regional alternatives described in the posting: structured clinical military training documented by DD214 or EMT may qualify in certain divisions; in some divisions, two years of verifiable full-time Medical Assistant experience within the last five years may substitute for program completion.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Current AHA BLS certification is required in some divisions; in other divisions, BLS for Healthcare Providers issued by the AHA must be obtained within 45 days unless the department leader determines it is not required.
• CMA or RMA certification or registration from an accepted national organization; specific accepted credentials vary by division and are listed in the posting.
• Successful completion of Atrium Health’s competency assessment where required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other teammate when available.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.
• Ability to operate the equipment necessary to perform the job.

Responsibilities

• Provide patient care within the Medical Assistant scope of practice, follow policies and procedures, and maintain required training and competency for the specialty.
• Perform rooming and visit tasks, including taking vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
• Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Safely administer medications and vaccines in accordance with the rights of medication administration.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
• May assist with training and onboarding teammates and may serve as a role champion or committee member.
• Provide care appropriate to the ages and developmental needs of the patients served.

Benefits

• Sign-on bonus eligibility, based on eligibility.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED