Medical Assistant II

Pediatric Associates Family of Companies • San Antonio, TX

5d

About The Position

Performs quality, team-based patient care under the direct supervision of a clinician, carrying out clinical and administrative functions to promote health and wellness in a safe, friendly environment. Supports clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. This is a float position requiring travel to local offices, a valid driver’s license, and reliable transportation. The role offers an additional $2 per hour. A $1,000 sign-on bonus is offered to eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.

The position is patient-facing and provides direct patient care. Staff may rotate between office and remote/telework settings and may travel 15%–20% to other office locations as needed, with reimbursement per company policy. Designated float staff may be assigned to multiple designated office locations. The role requires compliance with organizational information security policies and protection of sensitive information, including ePHI and PHI, under organizational policy and applicable federal, state, and local regulations.

Requirements

• High school diploma or equivalent required.
• Medical Assistant diploma or certification required.
• Active BLS certification required.
• Minimum of 2 years of Medical Assistant experience; experience with an MA diploma/certification in a healthcare setting is preferred.
• A driver’s license is required upon hire and throughout employment.
• Valid driver’s license and reliable transportation are required for the float position.
• Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.
• Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
• Experience may be commensurate with education.

Nice To Haves

• Medical Assistant experience with an MA diploma/certification in a healthcare setting.

Responsibilities

• Perform all Medical Assistant I duties with increased independence and accuracy.
• Prioritize patient flow and support clinic operations to minimize delays.
• Perform venipuncture and advanced specimen collection, ensuring proper labeling and processing.
• Administer medications and vaccines with minimal supervision in accordance with protocols.
• Conduct advanced testing and screenings, including EKG, spirometry, and PPD placement.
• Provide detailed education to patients and caregivers about treatments, medications, and vaccines.
• Coordinate referrals, pre-authorizations, and follow-up care.
• Restock and track supplies and vaccines.
• Maintain accurate EMR documentation and compliance.
• Assist with minor procedures under clinician direction.
• Support onboarding and training of new staff on workflows and tasks.
• Participate in quality improvement and performance initiatives.
• Troubleshoot routine workflow or equipment issues and escalate as needed.
• Monitor compliance with infection control and safety standards.
• Support coordination across clinic roles.
• Perform other duties as assigned.
• Adhere to information security policies and protect sensitive information, including ePHI and PHI.

Benefits

• $1,000 sign-on bonus for eligible external new hires; exclusions apply.
• Additional $2 per hour for the float position.
• Travel reimbursement for travel to other office locations, as outlined by company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED