Medical Assistant

Open Door Community Health Centers•Eureka, CA

11d•$30 - $34•Onsite

About The Position

The Medical Assistant II (MAII) provides clinical and administrative support to primary care providers, registered nurses, and other health professionals in a patient-centered, care team setting. This role assists in the examination and treatment of patients under the direction of a primary care provider and/or registered nurse, advocating for patients and assisting in their care progression within the California MA Scope of Practice. Open Door Community Health Centers (ODCHC) offers tiered MA positions for learning and growth. A MA II possesses a proficient understanding and demonstration of MA tasks and scope of practice, can perform tasks independently, and may troubleshoot issues.

Requirements

Proficient knowledge of the MA Scope of Practice in California.
Knowledgeable of all injection routes (i.e. SQ, IM, ID) and the seven rights of administration.
Ability to consistently and accurately chart patient information.
Ability to promote effective communication between the patient and the primary care provider.
Ability and desire to work as a member of a team in order to enhance patient and staff experience.
Excellent interpersonal skills. Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds.
Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
Effective communication skills; written and verbal.
Ability to complete routine paperwork and write professional, quality correspondence.
Basic computer skills; internet, Word, and email.
Exercises sound and responsible judgment.
High School diploma or GED.
Completion of accredited Medical Assistant training program and six months of MA experience in a medical setting OR 1 year of equivalent MA education and experience (required).
State or National Certification or has successfully challenged the state or national board examination (required).

Nice To Haves

May perform venipuncture based on operational need and competency assessment.
Injection certificate
Venipuncture/dermal puncture certification (optional)

Responsibilities

Delivers compassionate assistance to patients in alignment with ODCHC’s Model of Care.
Obtains and records patient medical histories, vitals, test results, and other information for the medical chart while maintaining strict confidentiality in alignment with HIPAA, HITECH, and California regulations.
Prepares patients for the visit and provider examination by performing preliminary screenings, vital signs, measurements, and other MA rooming and charting duties.
Performs chart preparation and Robust Confirmation Calls before scheduled appointments to ensure the patient visit is smooth and efficient.
Follows Epic EMR workflows for MA duties including, standard rooming intake, telephone call documentation, prepping/routing refill encounters, and managing message inboxes and pools.
Properly conducts MA procedures in alignment with ODCHC guidelines, such as electrocardiograph (EKG), respiratory testing, vision and hearing tests, ear irrigations, peak flow, nebulizer, etc.
Administers all medications and immunizations per ODCHC policy as directed by licensed staff (practitioner, registered nurse) using the seven rights of administration.
Sets-up, assists and cleans up for minor procedures in clinic such as pap smears, mole removals, minor lacerations, incision and drainage (I&Ds), etc.
Properly obtains specimens and performs point-of-care testing according to laboratory protocols.
Stocks and cleans exam rooms to remove clutter and ensure patient safety.
Properly disposes bio-hazard waste.
Follows standard practices of medical asepsis to clean and disinfect exam rooms and other patient facing areas of the clinic.
Ensures the proper sterilization and packaging of instruments, as well as the proper maintenance of the autoclave machine.
Follows guidelines for universal precautions including hand washing and use of Personal Protective Equipment (PPE) as appropriate.
Schedules appointments and follow up visits per health center procedure.
Adhere to the MA Scope of Practice in California as outlined in ODCHC policy.
Floats to other clinics when needed to provide coverage when requested or minimum staffing levels not met.
Other duties and responsibilities as assigned by supervisor.