About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports completion of ordered procedures and treatments, smooth patient flow, general laboratory work, and patient instruction about procedures, treatments, and care needs. The Medical Assistant ensures medical orders and referrals are carried out accurately and promptly. The position also performs registration and scheduling according to organizational and departmental procedures, maintains EHR files, and performs general front-office functions as needed. At leadership’s request, the Medical Assistant may precept current MA team members or MA Externs. The position is in Pediatrics at Greenbush and is scheduled Monday, Tuesday, Wednesday, and Friday from 7 AM to 5 PM. Indiana University Health describes opportunities for team members to learn and develop through advanced clinical training, leadership development, promotion opportunities, and cross-training development.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the high school diploma must be completed within 13 months from the start date.
  • 0–2 years of relevant experience.
  • For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.
  • Current medical assisting certification from AAMA (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support for healthcare workers certification; other advanced life support certifications may be required based on unit or department specialty and patient-care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies according to current clinical policy, Point of Care, and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet the technical and physical standards.

Nice To Haves

  • Knowledge of ICD-10 and CPT coding.

Responsibilities

  • Provide direct patient care and clinical support under the supervision of the designated supervisor and assigned physician, in accordance with organizational standards.
  • Ensure ordered procedures and treatments are complete and patient flow is smooth.
  • Perform general laboratory work.
  • Instruct patients concerning procedures, treatments, and care needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling according to organizational and departmental procedures.
  • Maintain EHR files and perform general front-office functions as needed.
  • Precept current MA team members or MA Externs when requested by leadership.

Benefits

  • Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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